At a Glance
- Tasks: Deliver advanced IT support and lead infrastructure projects for diverse clients.
- Company: Established IT Solutions Provider with a focus on innovation and client success.
- Benefits: Competitive salary, ongoing training, and clear career progression opportunities.
- Other info: Mentorship opportunities and a collaborative work culture await you.
- Why this job: Join a dynamic team and make a real impact in modernising IT environments.
- Qualifications: Strong experience in Windows Server, Azure, and networking technologies.
The predicted salary is between 50000 - 60000 £ per year.
An established IT Solutions Provider is seeking a Senior 3rd Line Engineer to play a key role in delivering advanced infrastructure support and project delivery across a diverse client base. This role combines senior level technical escalation, infrastructure project ownership, and client facing solution delivery. You will work across complex environments supporting servers, virtualisation, networking, cloud platforms, and security technologies. You will act as a technical leader within the engineering team while helping clients modernise and strengthen their IT environments.
Key Responsibilities:
- Provide expert level 3rd line support across server infrastructure, networking, cloud platforms, and security systems.
- Act as the primary escalation point for complex technical issues.
- Lead infrastructure projects including server migrations, virtualisation deployments, Azure implementations, and network upgrades.
- Design and deliver tailored IT solutions based on client needs.
- Manage and support virtualised environments using Hyper V or VMware.
- Support and maintain Microsoft Azure environments including virtual machines, identity, and storage.
- Implement backup and disaster recovery solutions.
- Maintain secure and resilient infrastructure across on premises and cloud environments.
- Configure and manage firewalls and core networking technologies.
- Work directly with clients to understand requirements and guide technical implementations.
- Maintain documentation and provide recommendations for improvement.
- Mentor junior engineers and support technical development within the team.
- Support security best practice through implementation of endpoint protection and infrastructure hardening.
Technical Skills and Experience:
- Strong experience with Windows Server environments.
- Advanced knowledge of Active Directory, DNS, DHCP, and Group Policy.
- Hands on experience with Hyper V or VMware.
- Experience working with Microsoft Azure including virtual machines, identity, and storage.
- Backup and disaster recovery solutions such as Veeam, Cove, or Acronis.
- Strong networking fundamentals including VLANs, subnetting, TCP IP, and VPNs.
- Firewall experience with Fortinet, WatchGuard, Palo Alto, or similar platforms.
- Experience with storage solutions such as Dell or Synology.
- Knowledge of endpoint security tools such as Microsoft Defender or Sophos.
- Experience delivering infrastructure projects including migrations and upgrades.
Background:
Experience working within a Managed Service Provider or IT Solutions environment is highly desirable.
Package and Benefits:
Salary £50,000 to £60,000. Ongoing training and certification support. Clear progression within a growing solutions focused provider.
Senior 3rd Line Engineer - IT Solutions employer: Intellect Group
As a leading player in the tech industry, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. Our Product Managers enjoy competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all while working in a vibrant location that encourages creativity and teamwork. Join us to make a meaningful impact by bridging the gap between engineering and product teams in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior 3rd Line Engineer - IT Solutions
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the role you want. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is especially important for technical roles like a Senior 3rd Line Engineer, where demonstrating your expertise can really set you apart from the competition.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to server infrastructure, networking, and cloud platforms. Practise explaining complex concepts in simple terms, as you’ll need to communicate effectively with clients and team members alike.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s see what you’ve got!
We think you need these skills to ace Senior 3rd Line Engineer - IT Solutions
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior 3rd Line Engineer role. Highlight your expertise in server infrastructure, cloud platforms, and any relevant project management experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled complex technical issues or led successful infrastructure projects.
Showcase Your Technical Skills:We want to see your technical prowess! Be sure to include any hands-on experience with Windows Server, Azure, or virtualisation technologies like Hyper V or VMware. The more relevant details you provide, the better!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Intellect Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows Server, Active Directory, and Azure. Be ready to discuss specific projects you've worked on, like server migrations or virtualisation deployments, as this will show your hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex technical issues you've resolved. Think about times when you acted as the escalation point for tricky problems and how you led the team to a solution. This will highlight your leadership and technical prowess.
✨Understand Client Needs
Since this role involves client-facing responsibilities, be ready to talk about how you've tailored IT solutions based on client requirements in the past. Demonstrating your ability to communicate effectively with clients will set you apart.
✨Be Ready to Mentor
As a senior engineer, you'll likely be mentoring junior staff. Think about your approach to mentoring and how you've supported the development of others in your previous roles. This shows that you're not just technically skilled but also a team player.
