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- Tasks: Help customers via email, live chat, and phone with a positive attitude.
- Company: Fast-growing UK tech company focused on exceptional customer experience.
- Benefits: Competitive salary, fully remote work, early Friday finishes, and generous holiday allowance.
- Why this job: Join a supportive team and grow your career in a modern tech environment.
- Qualifications: Strong communication skills and a desire to learn; no prior experience needed.
- Other info: Full training provided and clear progression paths available.
The predicted salary is between 28000 - 34000 £ per year.
We’re a rapidly scaling UK tech company on a mission to deliver exceptional customer experience. As we grow, we’re looking for a friendly, proactive, and motivated Customer Service Representative to join our remote team.
If you enjoy helping people, solving problems, and working from the comfort of your home, this is an incredible opportunity. No rigid scripts. No micromanagement. Just a supportive team, great training, and a company that invests in your growth.
Why You’ll Love Working With Us- Fully Remote Forever – Work from anywhere in the UK
- Above-Market Salary – £28k–£34k depending on experience
- Friday Early Finish – Start your weekend early every single week
- Full Training Provided – No prior experience required
- Modern Tools & Tech – We use the newest systems, no outdated software
- Clear Progression Path – Move into senior support, QA, training, team lead, or operations
- Positive Team Culture – Friendly, supportive, and modern work environment
- Generous Holiday Allowance – Plus bank holidays
- Helping customers via email, live chat, and occasional phone calls
- Resolving queries with clarity, accuracy, and a positive attitude
- Troubleshooting account or product issues using internal tools
- Logging interactions and following up where needed
- Collaborating with other teams to improve customer experience
- Representing the brand with professionalism and warmth
- A strong communicator (written + verbal)
- Calm, patient, and good with people
- Confident using computers and learning new systems
- Reliable, organised, and detail-oriented
- Motivated to grow your career in a modern tech company
If you want a stable, well-paid, fully remote position with genuine work–life balance, this role is for you. Apply now and start your new career from anywhere in the UK.
Customer Service Representative in Plymouth employer: Intellect Group
Contact Detail:
Intellect Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Plymouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the tech industry. A friendly chat can lead to valuable connections and insider info about job openings.
✨Tip Number 2
Prepare for virtual interviews by practising common customer service scenarios. Think about how you’d handle tricky situations and be ready to showcase your problem-solving skills. Remember, it’s all about showing your personality!
✨Tip Number 3
Don’t forget to research the company culture! Familiarise yourself with their values and mission. This will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for the best chance at landing the role! We love seeing applications directly from candidates who are excited about joining our team. Plus, it makes tracking your application super easy for us!
We think you need these skills to ace Customer Service Representative in Plymouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re all about a positive team culture!
Tailor Your Application: Make sure to customise your application for the Customer Service Representative role. Highlight any relevant skills or experiences that show you can help customers effectively. We love seeing how you connect with our mission!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. This shows us you’re organised and detail-oriented, just like we’re looking for!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Intellect Group
✨Know the Company
Before your interview, take some time to research the company. Understand their mission, values, and the products or services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Representative, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences where you successfully resolved issues or helped someone, even if it’s not directly related to customer service.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss how you would approach resolving a difficult customer issue or troubleshooting a product problem. This shows that you can think on your feet and are prepared for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team culture, or opportunities for growth within the company. This demonstrates your enthusiasm for the position and helps you gauge if the company is the right fit for you.