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For Companies At a Glance
- Tasks: Deliver advanced IT support and lead infrastructure projects for diverse clients.
- Company: Established IT Solutions Provider with a focus on innovation and client success.
- Benefits: Competitive salary, ongoing training, and clear career progression opportunities.
- Other info: Mentorship opportunities and a collaborative environment for professional growth.
- Why this job: Join a dynamic team and make a real impact in modernising IT environments.
- Qualifications: Strong experience in server infrastructure, networking, and cloud technologies.
The predicted salary is between 50000 - 60000 £ per year.
An established IT Solutions Provider is seeking a Senior 3rd Line Engineer to play a key role in delivering advanced infrastructure support and project delivery across a diverse client base. This role combines senior level technical escalation, infrastructure project ownership, and client facing solution delivery. You will work across complex environments supporting servers, virtualisation, networking, cloud platforms, and security technologies. You will act as a technical leader within the engineering team while helping clients modernise and strengthen their IT environments.
Key Responsibilities:
- Provide expert level 3rd line support across server infrastructure, networking, cloud platforms, and security systems.
- Act as the primary escalation point for complex technical issues.
- Lead infrastructure projects including server migrations, virtualisation deployments, Azure implementations, and network upgrades.
- Design and deliver tailored IT solutions based on client needs.
- Manage and support virtualised environments using Hyper V or VMware.
- Support and maintain Microsoft Azure environments including virtual machines, identity, and storage.
- Implement backup and disaster recovery solutions.
- Maintain secure and resilient infrastructure across on premises and cloud environments.
- Configure and manage firewalls and core networking technologies.
- Work directly with clients to understand requirements and guide technical implementations.
- Maintain documentation and provide recommendations for improvement.
- Mentor junior engineers and support technical development within the team.
- Support security best practice through implementation of endpoint protection and infrastructure hardening.
Technical Skills and Experience:
- Strong experience with Windows Server environments.
- Advanced knowledge of Active Directory, DNS, DHCP, and Group Policy.
- Hands on experience with Hyper V or VMware.
- Experience working with Microsoft Azure including virtual machines, identity, and storage.
- Backup and disaster recovery solutions such as Veeam, Cove, or Acronis.
- Strong networking fundamentals including VLANs, subnetting, TCP IP, and VPNs.
- Firewall experience with Fortinet, WatchGuard, Palo Alto, or similar platforms.
- Experience with storage solutions such as Dell or Synology.
- Knowledge of endpoint security tools such as Microsoft Defender or Sophos.
- Experience delivering infrastructure projects including migrations and upgrades.
Background:
Experience working within a Managed Service Provider or IT Solutions environment is highly desirable.
Package and Benefits:
Salary £50,000 to £60,000. Ongoing training and certification support. Clear progression within a growing solutions focused provider.
Senior 3rd Line Engineer - IT Solutions in London employer: Intellect Group
Contact Detail:
Intellect Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior 3rd Line Engineer - IT Solutions in London
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's a great way to connect with potential employers and showcase your expertise in IT solutions.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your projects, especially those involving server migrations or Azure implementations. This gives you an edge when chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Windows Server, networking, and cloud platforms. We recommend practising with a friend or using mock interview tools to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior 3rd Line Engineer - IT Solutions in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior 3rd Line Engineer role. Highlight your expertise in server infrastructure, cloud platforms, and any relevant project management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've led or complex issues you've resolved that relate to the responsibilities outlined in the job description.
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to include any hands-on experience with technologies like Azure, VMware, and networking fundamentals. The more specific you are, the better we can gauge your fit for the role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Intellect Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows Server, Active Directory, and Azure. Be ready to discuss specific projects you've worked on, like server migrations or virtualisation deployments, as this will show your hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex technical issues you've resolved. Think about times when you acted as the escalation point for tricky problems and how you led the team to a solution. This will highlight your leadership and technical prowess.
✨Understand Client Needs
Since this role involves client-facing responsibilities, be ready to talk about how you've tailored IT solutions based on client requirements in the past. Demonstrating your ability to communicate effectively with clients will set you apart.
✨Be Ready to Mentor
As a senior engineer, you'll likely be mentoring junior staff. Prepare to discuss your approach to mentoring and how you've supported the development of others in your previous roles. This shows you're not just a tech whiz but also a team player.