Intellect Group is seeking an experienced 2nd Line Service Desk Engineer in London. This role involves providing essential 2nd line support for a diverse client base, troubleshooting Windows OS issues, and managing Microsoft 365 environments. The successful candidate will excel in a fast-paced MSP environment and handle escalated technical issues confidently.
Key responsibilities include client communications, device management, and collaboration with 3rd line engineers. This position is fully onsite, offering an engaging team atmosphere and a chance for professional growth within the organization.
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