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- Tasks: Support and deliver infrastructure services for diverse clients in a dynamic environment.
- Company: Established Managed Service Provider with a focus on innovation and teamwork.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Gain hands-on experience with cutting-edge technologies and client-facing projects.
- Qualifications: Experience in 2nd line support and familiarity with Microsoft technologies.
- Other info: Exciting career path with exposure to cloud and infrastructure projects.
The predicted salary is between 35000 - 40000 £ per year.
I'm working with a well-established Managed Service Provider looking for a Junior Infrastructure Engineer to support and deliver infrastructure services across a varied client base. This role is ideal for someone coming from a 2nd line / junior infrastructure background, who's comfortable with core Microsoft technologies and wants more exposure to infrastructure projects, cloud, and client-facing work within an MSP environment.
Key Responsibilities:
- Provide 2nd–3rd line support across servers, cloud, networking, and end-user environments.
- Support senior engineers with infrastructure and cloud projects.
- Assist with day-to-day management of customer environments (on-prem and Azure).
- Troubleshoot escalated tickets involving Active Directory, servers, networking, and security.
- Work directly with customers where required, escalating complex issues appropriately.
- Maintain clear technical documentation and contribute to improving internal processes.
Core Technical Skills:
- Windows Server & Active Directory (Users, GPO, DNS, DHCP).
- Microsoft 365 & Azure AD (Entra ID).
- Basic Azure exposure (VMs, storage, permissions).
- Virtualisation fundamentals (Hyper-V and/or VMware).
- Networking basics: VLANs, subnetting, VPN concepts.
- Backup fundamentals (Veeam, Acronis, or similar).
- MSP experience preferred (or strong support background in a fast-paced environment).
Very Desirable Project Experience:
- Intune deployments / rollouts (policies, device management, app deployment).
- Workstation imaging and rollout projects (Autopilot, MDT, SCCM or similar).
- Office moves / site setups (networking, Wi-Fi, end-user setups).
- Microsoft 365 tenant migrations or upgrades.
- Assisting with server upgrades or cloud migrations.
(Hands-on involvement or supporting roles in these projects is absolutely fine.)
Junior Infrastructure Engineer - IT Solutions Provider in London employer: Intellect Group
Contact Detail:
Intellect Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Infrastructure Engineer - IT Solutions Provider in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just chat with folks on LinkedIn. You never know who might have a lead on that perfect Junior Infrastructure Engineer role.
✨Tip Number 2
Show off your skills! If you’ve got any projects or experiences related to Windows Server, Azure, or networking, make sure to highlight them in conversations. Bring up specific examples of how you’ve tackled challenges in past roles to impress potential employers.
✨Tip Number 3
Don’t be shy about reaching out directly to companies you’re interested in. A quick email or message can go a long way. Let them know you’re keen on joining their team and ask if they have any upcoming opportunities for a Junior Infrastructure Engineer.
✨Tip Number 4
Apply through our website! We’ve got loads of resources and tips to help you land that job. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Junior Infrastructure Engineer - IT Solutions Provider in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with core Microsoft technologies and any relevant projects you've worked on. We want to see how your skills align with the Junior Infrastructure Engineer role, so don’t be shy about showcasing your 2nd line support background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working with us at StudySmarter and how you can contribute to our team. Mention specific experiences that relate to the responsibilities listed in the job description.
Show Off Your Technical Skills: When filling out your application, make sure to include all relevant technical skills, especially those related to Windows Server, Active Directory, and Azure. We love seeing candidates who are familiar with these technologies, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Intellect Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of core Microsoft technologies, especially Windows Server and Active Directory. Be ready to discuss your experience with troubleshooting issues related to these systems, as well as any exposure you have to Azure and cloud services.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical challenges in the past. Think about situations where you provided 2nd or 3rd line support and how you escalated complex issues. This will demonstrate your ability to think critically and work under pressure.
✨Get Familiar with the Company’s Environment
Research the Managed Service Provider's client base and the types of projects they handle. Understanding their operations will help you tailor your responses and show that you're genuinely interested in contributing to their team.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, ongoing projects, or opportunities for professional development. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
