Cloud Infrastructure Engineer – Managed Service Provider

Location: London (Hybrid)

Overview

An established Managed Service Provider is expanding its cloud and hybrid capability and is seeking a Cloud Infrastructure Engineer to play a key role in delivering cloud-first, hybrid infrastructure solutions across its client base.

This role combines advanced 3rd-line engineering, cloud project delivery, and client-facing consultancy, with a strong preference for Microsoft Azure and supporting exposure to AWS. You’ll work across varied client environments, leading cloud migrations, improving infrastructure resilience, and supporting modern, scalable platforms.

Key Responsibilities

• Design, deploy, and support cloud-first and hybrid infrastructure solutions, primarily in Microsoft Azure with supporting AWS environments.
• Deliver on-prem to cloud migration projects, including Azure and AWS workload transitions and hybrid architectures.
• Act as a 3rd-line escalation point for complex cloud, infrastructure, networking, and security issues.
• Build, manage, and optimise Azure services (VMs, Azure AD / Entra ID, Storage, Backup, networking, security).
• Support AWS services including EC2, S3, VPC, IAM, and core networking.
• Maintain secure hybrid connectivity between cloud platforms and on-prem environments.
• Lead infrastructure and virtualisation projects (Hyper-V / VMware) aligned to cloud adoption strategies.
• Implement and support backup, disaster recovery, and security solutions across cloud and on-prem systems.
• Work directly with clients to gather requirements and deliver scalable, secure cloud solutions.
• Maintain documentation and contribute to improving cloud and infrastructure standards.

Technical Skills & Experience

• Strong hands-on experience with Microsoft Azure (VMs, Azure AD / Entra ID, Storage Accounts, Backup, networking, security).
• Practical experience supporting AWS environments (EC2, S3, VPC, IAM, basic AWS networking).
• Experience working with hybrid cloud environments integrating on-prem and cloud services.
• Windows Server, Active Directory, DNS, DHCP, Group Policy.
• Virtualisation using Hyper-V and/or VMware.
• Backup and DR solutions such as Veeam, Acronis, Cove, or similar.

Networking & Security

• Strong networking fundamentals: VLANs, subnetting, routing, switching, VPNs.
• Firewall experience with platforms such as Fortinet, WatchGuard, Palo Alto, or Juniper.

Background

• Experience within a Managed Service Provider (MSP) environment is highly desirable.

Personal Attributes

• Confident communicator with strong client-facing skills.
• Organised, proactive, and comfortable managing multiple technical workstreams.
• Strong problem-solver with a genuine interest in cloud technologies and modern infrastructure.
• Ongoing training, Azure & AWS certification support, and professional development.
• Clear progression opportunities within a growing, cloud-focused MSP.