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- Tasks: Support Salesforce governance by documenting processes and ensuring compliance.
- Company: Join a dynamic team in Cirencester focused on innovative Salesforce solutions.
- Benefits: Full-time role with opportunities for professional growth and collaboration.
- Other info: Collaborate with global teams and contribute to continuous improvement initiatives.
- Why this job: Make a real impact on business processes while working with cutting-edge technology.
- Qualifications: 8-10 years as a Business Analyst, preferably in Salesforce, with strong documentation skills.
The predicted salary is between 55000 - 65000 £ per year.
The Salesforce Governance Business Analysts are responsible for supporting the effective and compliant operation of the Salesforce platform by defining and documenting business processes, maintaining standards and policies, and ensuring appropriate controls are in place. The role focuses on gathering and managing controls evidence, producing management information (MI) and reporting, and providing administrative and operational support to Salesforce governance and delivery activities. Through consistent documentation, assurance, and reporting, the role enables transparency, audit readiness, and continuous improvement across Salesforce-enabled business processes.
The role involves close collaboration with Information Security teams, the Platform Owner, the Platform Product Owner, delivery functions, Architects, QA/Test Leads, and stakeholders to ensure that risks are clearly understood and that governance is practical, embedded, and effective.
Responsibilities:- Develop, maintain, and support Salesforce standards, policies, and guidelines.
- Document and maintain end to end Salesforce business processes, workflows, and operating procedures.
- Ensure process documentation is clear, accurate, and aligned to agreed policies, standards and governance requirements.
- Gather, maintain, and evidence control activities to support audit, risk, and compliance requirements.
- Coordinate with Information Security and risk stakeholders to ensure controls are understood and evidenced appropriately.
- Produce regular and adhoc management information (MI) and reporting related to Salesforce governance, controls, and operational activity.
- Support continuous improvement by identifying trends, risks, and improvement opportunities through MI.
- Support clear communication of risks, decisions, and governance requirements.
- Provide administrative support for Salesforce governance forums, reviews, and assurance activities.
- Support planning, coordination, and follow up of governance and assurance actions.
- Maintain a register of Salesforce platform risks, known issues, and audit actions for visibility and coordination.
- Collaborate with Internal Audit, Risk, and Information Security teams to provide evidence and status updates.
- Recommend prioritised actions for risk mitigation, while deferring decisions and direction-setting to the Platform Owner or Risk function as required.
- Contribute to the evolution of Salesforce ways of working and governance maturity.
- Communicate with stakeholders, escalate impediments, help manage risk and drive relentless improvement.
- Help manage risks and dependencies.
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience).
- 8-10+ years of experience as a Business Analyst, Functional Analyst, or similar role, preferably within a Salesforce environment.
- Hands-on experience with declarative configuration (fields, objects, page layouts, flows, workflows, validation rules).
- Strong experience gathering, documenting, and translating business requirements into functional solutions.
- Familiarity with Agile/Scrum methodologies and user story development.
- Creative thinking to put forward new ideas and approaches.
- Work with external third-party suppliers, both onsite and remotely based around the world, wherever practical and possible.
Analyst / Business Analyst in Cirencester employer: Intellect Design Arena Ltd
Contact Detail:
Intellect Design Arena Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Analyst / Business Analyst in Cirencester
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially around Salesforce governance and compliance.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms to get comfortable with common questions. Focus on articulating your experience with business processes and risk management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Analyst / Business Analyst in Cirencester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Analyst role. Highlight your experience with Salesforce and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Your Skills: In your application, don’t forget to showcase your analytical skills and experience with governance processes. We’re keen on seeing how you’ve contributed to continuous improvement in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us!
How to prepare for a job interview at Intellect Design Arena Ltd
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the platform's features, especially around governance and compliance. Be ready to discuss how you've used Salesforce in past roles, particularly in relation to documenting processes and managing controls.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities. Think of situations where you've gathered and documented business requirements or produced management information. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your impact.
✨Familiarise Yourself with Governance Practices
Since the role involves a lot of governance and compliance, it’s crucial to understand relevant standards and policies. Be prepared to discuss how you’ve ensured compliance in previous roles and how you would approach maintaining standards in this position.
✨Engage with Stakeholders
Collaboration is key in this role, so think about how you’ve worked with various stakeholders in the past. Prepare to share examples of how you’ve communicated risks and decisions effectively, and how you’ve driven improvements through stakeholder engagement.