Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customer service and manage sales activities in a dynamic pharmaceutical environment.
- Company: Join a rapidly growing UK pharmaceutical company dedicated to improving patients' lives.
- Benefits: Competitive salary, generous holiday, pension scheme, and mental well-being support.
- Why this job: Be part of a mission-driven team making a real difference in healthcare.
- Qualifications: No experience needed; just bring your excellent English and Microsoft skills.
- Other info: Enjoy a vibrant company culture with great progression opportunities and fun events.
The predicted salary is between 30000 - 42000 £ per year.
Competitive Salary & Company Benefits. Ideally located close to Petersfield or Leicestershire. Monday to Friday, 9.00am - 5.00pm (potential for flexibility on start/end times based on 7.5hrs/day).
Are you looking to work for a rapidly growing UK Pharmaceutical company, who are passionate about improving patients' lives across the world? Aspire Pharma is an asset-light pharmaceutical manufacturer. It licenses and develops niche pharmaceutical products that offer innovative formulations, value for money for payors, and reliable supply arrangements in markets which are often underserved. The business has a highly diversified portfolio of more than 250 products across a number of categories, including branded specialty products and unbranded niche generics in therapeutic areas such as urology, ophthalmology, CNS and dermatology.
The Role: We are currently looking to recruit a Customer Account Coordinator for our Customer Services Department. In this role, you will be providing efficient and effective support for operational activities and managing the day-to-day administration of the sales activities.
What will you be doing?
- Customer Service: Initial contact for all customer service and product supply related enquiries.
- Customer Claim Management: Investigating and preparing all supportive documentation for the approval/rejection of any customer credit claims. Recording and reporting the information gathered.
- Stock Management: Liaising with all members of the department and the warehouse to ensure that customer stock requirements can be fulfilled, and/or the latest information can be provided.
- Sales order processing: Reviewing all customer orders and communicating with the warehouse to ensure they are processed swiftly to meet the required delivery dates.
- Invoice processing: Processing the daily sales invoices via the ERP system and reporting of the financial data to the company.
- Price Management: Assisting the Sales team with customer price monitoring and updates.
- Document Filing: Ensuring all departmental records are maintained and kept up to date.
The Person: No experience required. Excellent English, written and verbal. Proficiency in Microsoft apps.
Why join us? As well as a fantastic, inclusive company culture, where employees are truly valued and a competitive salary, we also offer an ever-improving benefits scheme to support your physical and mental well-being which include:
- Generous Pension Scheme.
- Life Assurance cover and Employee Assistance Program.
- 25 days' holiday plus Bank Holidays.
- Learning and Development opportunities.
- Excellent opportunities for progression.
- Fantastic Company events and celebrations throughout the year.
Customer Services Account Coordinator employer: Integrow Recruitment Solutions Ltd
Contact Detail:
Integrow Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Account Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show genuine interest in their mission to improve patients' lives. We want to see your passion for the role and how you can contribute to their success!
✨Tip Number 3
Practice common interview questions and tailor your answers to highlight your customer service skills. Think about scenarios where you've gone above and beyond for a customer – we love to hear those stories!
✨Tip Number 4
Apply directly through our website! It shows you're serious about joining us at Aspire Pharma. Plus, it gives you a better chance of getting noticed by the hiring team. Don’t miss out!
We think you need these skills to ace Customer Services Account Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Services Account Coordinator role. Highlight any relevant customer service experience and your proficiency in Microsoft apps, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for improving patients' lives and how you can contribute to our mission at Aspire Pharma. Keep it concise but impactful!
Showcase Your Communication Skills: Since excellent written and verbal English is a must, ensure your application is free from typos and clearly communicates your thoughts. We want to see your ability to convey information effectively right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Aspire Pharma!
How to prepare for a job interview at Integrow Recruitment Solutions Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Aspire Pharma. Understand their mission, values, and the specific products they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their journey.
✨Showcase Your Customer Service Skills
As a Customer Services Account Coordinator, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Highlight your communication skills and ability to manage claims or complaints efficiently.
✨Familiarise Yourself with Microsoft Apps
Since proficiency in Microsoft apps is essential for this role, brush up on your skills with Excel, Word, and any other relevant software. Be ready to discuss how you've used these tools in previous roles, especially in managing data or processing orders.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for progression. This shows that you're not just interested in the job, but also in how you can grow within the company.
