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- Tasks: Provide admin support and customer service to residents in a dynamic housing team.
- Company: Leading provider of affordable housing with a focus on community impact.
- Benefits: Competitive salary, career growth opportunities, and qualifications support.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Join a supportive team and gain valuable experience in the housing sector.
The predicted salary is between 20800 - 36400 £ per year.
Entry Level Property Administrator £26,000 Portsmouth/ Waterlooville. Opportunity to gain qualifications and to grow your career in a market leading organisation.
A leading provider of affordable housing is seeking a passionate and customer-focused Housing Services Assistant to join our dynamic team. In this permanent role, you will have the opportunity to make a meaningful impact on the lives of our residents, providing administrative, customer service, and operational support across our diverse housing portfolio.
- Act as the first point of contact for residents, providing friendly, timely, and accurate information via telephone, email, or in-person interactions.
- Log customer enquiries, repairs, and concerns on Grainger systems and escalate to the appropriate colleagues where needed.
- Support the organisation of resident surgeries, engagement activities, meetings, and events.
- Assist with advertising homes, contacting residents, collating documentation, and updating systems to support the Lettings & Property Administrator.
- Attend property viewings with residents and support customers as they move into their new home.
Preferred Qualifications:
- Strong customer service skills and a genuine passion for supporting people.
- Excellent communication and interpersonal abilities, with the ability to liaise effectively with a diverse range of stakeholders.
- Proficient in using various software applications, including Microsoft Office suite, and the ability to learn new systems quickly.
Property Admin Waterlooville employer: Integro Partners
Contact Detail:
Integro Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Admin Waterlooville
✨Tip Number 1
Get to know the company! Research their values and mission, and think about how your passion for customer service aligns with their goals. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for residents, role-play common scenarios with a friend. This will boost your confidence and help you respond effectively in real situations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing services. Building relationships can give you insider info and potentially lead to job referrals.
✨Tip Number 4
Apply through our website! We love seeing passionate candidates who are eager to make a difference. Make sure to highlight your customer service experience and any relevant skills in your application.
We think you need these skills to ace Property Admin Waterlooville
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Admin role. Highlight any customer service experience and your ability to communicate effectively, as these are key for us.
Craft a Personal Cover Letter: Use your cover letter to show your passion for helping people and your interest in the housing sector. Let us know why you want to join our team and how you can contribute to making a difference for our residents.
Showcase Your Tech Skills: Since you'll be using various software applications, mention any relevant tech skills you have. If you're familiar with Microsoft Office or similar systems, make sure to highlight that in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Integro Partners
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Administrator. Familiarise yourself with the responsibilities mentioned in the job description, like customer service and administrative tasks. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your People Skills
Since this role involves a lot of interaction with residents, be prepared to discuss your customer service experience. Think of examples where you've successfully helped someone or resolved an issue. This will demonstrate your passion for supporting people, which is key for this position.
✨Get Tech-Savvy
Brush up on your Microsoft Office skills and be ready to talk about any software you've used in the past. If you have experience with property management systems, even better! Showing that you can quickly learn new systems will give you an edge.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.