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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage property operations.
- Company: Leading real estate company with a dynamic team in Derby.
- Benefits: Competitive salary, benefits package, and permanent role.
- Why this job: Be the face of the business and make a real impact on residents' lives.
- Qualifications: Experience in customer service or hospitality is preferred.
- Other info: Great opportunity for career growth and to build strong community relationships.
The predicted salary is between 20800 - 36400 £ per year.
Property Administrator 26,000 Derby A leading real estate company, is seeking a Property Administrator to join our dynamic team in Derby. As a Property Admin, you\’ll be the heart of our front-of-house operations, ensuring our residents receive exceptional service and our building is maintained to the highest standard. This is a permanent role with a competitive salary and benefits package. Property Administrator Be the face of the business delivering exceptional customer service and building strong relationships with our residents. Contribute to the efficient management and maintenance of our property, working closely with cross-functional teams to create a seamless experience. Embrace new challenges and opportunities, showcasing your creativity and problem-solving skills to support in delivering exceptional outcomes for our residents and communities. Preferred Requirements Deliver the customer service strategy and standards, increasing resident satisfaction with service delivery. Carry out a wide range of front-line services, including meet and greet, reception, parcel handling, inspections, and lettings viewings, ensuring an excellent service to residents and other customers. Contribute to the delivery of high-quality services, including front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management. Encourage and support resident engagement, promoting the business and building good relationships with external partners. Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them when necessary. Preferred Qualifications Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential. Strong written and verbal English skills, with the ability to communicate effectively with residents and colleagues. Qualifications in property or customer service would be advantageous, along with a proven track record of working towards and achieving targets. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Resident Services employer: Integro Partners
Contact Detail:
Integro Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Services
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think of scenarios where you can demonstrate your problem-solving abilities and how you handle resident interactions.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might share valuable insights that could give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our dynamic team in Derby.
We think you need these skills to ace Resident Services
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially in customer service.
Tailor Your Application: Make sure to tailor your application to the Property Administrator role. Highlight your relevant experience in property management or customer service, and don’t forget to mention any specific skills that align with our job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and it helps us keep track of your application. Plus, you’ll get to see more about what we do and how we operate!
How to prepare for a job interview at Integro Partners
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like customer service strategies and property management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to build strong relationships with residents and handle challenges effectively.
✨Dress the Part
First impressions matter! Dress smartly and professionally for the interview. As a Property Administrator, you'll be the face of the business, so looking polished will reflect your understanding of the role and its expectations. Plus, it’ll boost your confidence!
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about the company culture, team dynamics, or how they measure resident satisfaction. Asking questions shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
