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For Companies At a Glance
- Tasks: Be the face of our property, delivering top-notch customer service and managing daily operations.
- Company: Join a leading real estate company in North London, known for its dynamic team and exceptional service.
- Benefits: Enjoy a competitive salary, permanent role, and a range of corporate perks.
- Why this job: Embrace challenges, showcase your creativity, and make a real impact in residents' lives.
- Qualifications: Previous experience in property, hospitality, or customer service is essential; strong communication skills required.
- Other info: Open to applicants of all ages and experiences; we value diversity and inclusion.
The predicted salary is between 20800 - 36400 £ per year.
Property Administrator 26,000 North London A leading real estate company, is seeking a Property Administrator to join our dynamic team in North London. As a Property Admin, you\’ll be the heart of our front-of-house operations, ensuring our residents receive exceptional service and our building is maintained to the highest standard. This is a permanent role with a competitive salary and benefits package. Property Administrator Be the face of the business delivering exceptional customer service and building strong relationships with our residents. Contribute to the efficient management and maintenance of our property, working closely with cross-functional teams to create a seamless experience. Embrace new challenges and opportunities, showcasing your creativity and problem-solving skills to support in delivering exceptional outcomes for our residents and communities. Preferred Requirements Deliver the customer service strategy and standards, increasing resident satisfaction with service delivery. Carry out a wide range of front-line services, including meet and greet, reception, parcel handling, inspections, and lettings viewings, ensuring an excellent service to residents and other customers. Contribute to the delivery of high-quality services, including front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management. Encourage and support resident engagement, promoting the business and building good relationships with external partners. Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them when necessary. Preferred Qualifications Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential. Strong written and verbal English skills, with the ability to communicate effectively with residents and colleagues. Qualifications in property or customer service would be advantageous, along with a proven track record of working towards and achieving targets. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
Resident Service Associate employer: Integro Partners
Contact Detail:
Integro Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Service Associate
✨Tip Number 1
Familiarise yourself with the local property market in North London. Understanding the area and its residents will help you connect better during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in previous roles. This will highlight your problem-solving abilities and your dedication to resident satisfaction.
✨Tip Number 3
Network with professionals in the real estate and property management sectors. Attend local events or join online forums to build connections that could provide insights or referrals for the position.
✨Tip Number 4
Research the company culture of the real estate firm you're applying to. Tailoring your approach to align with their values can make a significant difference in how you present yourself during the interview process.
We think you need these skills to ace Resident Service Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property administration, customer service, or hospitality. Use specific examples that demonstrate your ability to deliver exceptional service and manage front-of-house operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the real estate industry. Mention how your skills align with the job requirements, particularly in building relationships with residents and managing property services.
Highlight Relevant Experience: In your application, emphasise any previous roles where you provided customer service or worked in property management. Include details about your achievements and how they relate to the responsibilities of a Property Administrator.
Showcase Communication Skills: Since strong written and verbal communication is essential for this role, ensure your application is well-written and free of errors. Consider including examples of how you've effectively communicated with residents or colleagues in past positions.
How to prepare for a job interview at Integro Partners
✨Showcase Your Customer Service Skills
As a Property Administrator, exceptional customer service is key. Prepare examples of how you've successfully handled resident inquiries or resolved issues in previous roles. This will demonstrate your ability to build strong relationships and enhance resident satisfaction.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Property Administrator. Be ready to discuss how you can contribute to front-of-house operations, manage inspections, and handle lettings viewings. Showing that you understand the role will impress your interviewers.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've had to think on your feet or come up with creative solutions. This role requires adaptability and quick thinking, so sharing relevant experiences will highlight your suitability for the position.
✨Highlight Relevant Experience
If you have experience in property management, hospitality, or customer service, make sure to emphasise it. Discuss how your background aligns with the preferred qualifications and how it has prepared you for this role.
