At a Glance
- Tasks: Be the face of our property, delivering top-notch customer service and managing front-of-house operations.
- Company: Join a leading real estate company in Birmingham, known for its dynamic team and exceptional service.
- Benefits: Enjoy a competitive salary, permanent role, and a range of corporate perks.
- Why this job: Embrace challenges, showcase your creativity, and make a real impact in residents' lives.
- Qualifications: Previous experience in property, hospitality, or customer service is essential; strong communication skills required.
- Other info: We welcome applications from all ages and experiences, promoting inclusivity in our hiring process.
The predicted salary is between 21600 - 37800 £ per year.
Overview
Property Administrator – 27,000 – Milton Keynes
A leading real estate company, is seeking a Property Administrator to join our dynamic team in Milton Keynes. As a Property Admin, you\’ll be the heart of our front-of-house operations, ensuring our residents receive exceptional service and our building is maintained to the highest standard. This is a permanent role with a competitive salary and benefits package.
Responsibilities
- Be the face of the business delivering exceptional customer service and building strong relationships with our residents.
- Contribute to the efficient management and maintenance of our property, working closely with cross-functional teams to create a seamless experience.
- Embrace new challenges and opportunities, showcasing your creativity and problem-solving skills to support in delivering exceptional outcomes for our residents and communities.
Preferred Requirements
- Deliver the customer service strategy and standards, increasing resident satisfaction with service delivery.
- Carry out a wide range of front-line services, including meet and greet, reception, parcel handling, inspections, and lettings viewings, ensuring an excellent service to residents and other customers.
- Contribute to the delivery of high-quality services, including front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management.
- Encourage and support resident engagement, promoting the business and building good relationships with external partners.
- Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them when necessary.
Preferred Qualifications
- Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential.
- Strong written and verbal English skills, with the ability to communicate effectively with residents and colleagues.
- Qualifications in property or customer service would be advantageous, along with a proven track record of working towards and achieving targets.
Disclaimer
Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role
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Property Administrator Front of House employer: Integro Partners
Contact Detail:
Integro Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator Front of House
✨Tip Number 1
Familiarise yourself with the local property market in Birmingham. Understanding the area and its residents will help you build rapport and demonstrate your commitment to providing exceptional service.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in previous roles. This will highlight your problem-solving abilities and your dedication to resident satisfaction.
✨Tip Number 3
Network with professionals in the real estate and hospitality sectors. Attend local events or join online forums to connect with others in the industry, which can provide valuable insights and potential referrals.
✨Tip Number 4
Research the company culture of the real estate firm you're applying to. Tailor your approach to align with their values and mission, demonstrating that you're not just a fit for the role but also for the team.
We think you need these skills to ace Property Administrator Front of House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, customer service, or hospitality. Use specific examples that demonstrate your ability to deliver exceptional service and manage front-of-house operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the real estate industry. Mention how your skills align with the job requirements, particularly in customer service and relationship building with residents.
Highlight Relevant Skills: Emphasise your strong written and verbal communication skills in your application. Provide examples of how you've successfully engaged with customers or managed teams in previous roles.
Showcase Problem-Solving Abilities: Include instances where you've creatively solved problems or improved processes in your past positions. This will demonstrate your capability to handle challenges effectively in the Property Administrator role.
How to prepare for a job interview at Integro Partners
✨Showcase Your Customer Service Skills
As a Property Administrator, exceptional customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past, demonstrating your ability to build strong relationships with residents.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Property Administrator. Be ready to discuss how your previous experience aligns with tasks like reception duties, parcel handling, and property inspections, showcasing your relevant skills.
✨Demonstrate Problem-Solving Abilities
The role requires creativity and problem-solving skills. Think of instances where you've faced challenges in a previous job and how you overcame them. This will show your potential employer that you're proactive and resourceful.
✨Highlight Health and Safety Knowledge
Since health and safety are crucial in property management, be prepared to discuss your understanding of these requirements. Share any relevant experiences where you ensured compliance or improved safety standards in your previous roles.