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- Tasks: Support residents with admin tasks and provide excellent customer service.
- Company: Leading provider of affordable housing with a dynamic team.
- Benefits: Competitive salary, career growth opportunities, and qualifications support.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong customer service skills and effective communication abilities.
- Other info: Join a supportive environment where your passion for helping others shines.
The predicted salary is between 26000 - 26000 £ per year.
Entry Level Property Administrator £26,000 • Portsmouth/ Waterlooville
Opportunity to gain qualifications and to grow your career in a market leading organisation. A leading provider of affordable housing is seeking a passionate and customer-focused Housing Services Assistant to join our dynamic team. In this permanent role, you will have the opportunity to make a meaningful impact on the lives of our residents, providing administrative, customer service, and operational support across our diverse housing portfolio.
- Act as the first point of contact for residents, providing friendly, timely, and accurate information via telephone, email, or in-person interactions.
- Log customer enquiries, repairs, and concerns on Grainger systems and escalate to the appropriate colleagues where needed.
- Support the organisation of resident surgeries, engagement activities, meetings, and events.
- Assist with advertising homes, contacting residents, collating documentation, and updating systems to support the Lettings & Property Administrator.
- Attend property viewings with residents and support customers as they move into their new home.
Preferred Qualifications:
- Strong customer service skills and a genuine passion for supporting people.
- Excellent communication and interpersonal abilities, with the ability to liaise effectively with a diverse range of stakeholders.
- Proficient in using various software applications, including Microsoft Office suite, and the ability to learn new systems quickly.
Property Admin Waterlooville employer: Integro Partners
Contact Detail:
Integro Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Admin Waterlooville
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in property management or related fields. They might know of openings that aren't advertised yet, and a personal recommendation can go a long way.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission in providing affordable housing and think about how your skills align with their goals. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your communication skills! Since you'll be the first point of contact for residents, being able to convey information clearly and warmly is key. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Property Admin Waterlooville
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Admin role. Highlight any customer service experience and your ability to communicate effectively, as these are key for us.
Craft a Personal Cover Letter: Use your cover letter to show your passion for helping people and your interest in the housing sector. Let us know why you want to join our team and how you can contribute to making a difference for our residents.
Showcase Your Tech Skills: Since we use various software applications, mention your proficiency with Microsoft Office and any other relevant systems. If you've quickly learned new tools before, share that experience with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role.
How to prepare for a job interview at Integro Partners
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Administrator. Familiarise yourself with the key responsibilities mentioned in the job description, like customer service and administrative tasks. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Since this role is all about supporting residents, be ready to share examples of your customer service experience. Think of specific situations where you went above and beyond to help someone. This will demonstrate your passion for supporting people, which is crucial for this position.
✨Practice Your Communication
Effective communication is key in this role. Try to practice answering common interview questions out loud, focusing on clarity and confidence. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the team you'll be working with or how they support career growth. It’s a great way to leave a positive impression!