At a Glance
- Tasks: Provide admin support and customer service to residents in a dynamic housing team.
- Company: Leading provider of affordable housing with a focus on community impact.
- Benefits: Competitive salary, career growth opportunities, and qualifications support.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong customer service skills and effective communication abilities required.
- Other info: Join a supportive team and gain valuable experience in the housing sector.
The predicted salary is between 26000 - 26000 £ per year.
Entry Level Property Administrator £26,000 | Aldershot
Opportunity to gain qualifications and to grow your career in a market leading organisation. A leading provider of affordable housing is seeking a passionate and customer-focused Housing Services Assistant to join our dynamic team. In this permanent role, you will have the opportunity to make a meaningful impact on the lives of our residents, providing administrative, customer service, and operational support across our diverse housing portfolio.
- Act as the first point of contact for residents, providing friendly, timely, and accurate information via telephone, email, or in-person interactions.
- Log customer enquiries, repairs, and concerns on Grainger systems and escalate to the appropriate colleagues where needed.
- Support the organisation of resident surgeries, engagement activities, meetings, and events.
- Assist with advertising homes, contacting residents, collating documentation, and updating systems to support the Lettings & Property Administrator.
- Attend property viewings with residents and support customers as they move into their new home.
Preferred Qualifications:
- Strong customer service skills and a genuine passion for supporting people.
- Excellent communication and interpersonal abilities, with the ability to liaise effectively with a diverse range of stakeholders.
- Proficient in using various software applications, including Microsoft Office suite, and the ability to learn new systems quickly.
Property Admin employer: Integro Partners
Contact Detail:
Integro Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Admin
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in property management or related fields. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in making a difference in residents' lives.
✨Tip Number 3
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend. This will help you feel more confident when interacting with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace Property Admin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Admin role. Highlight any customer service experience and your ability to communicate effectively, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping people and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Tech Skills: Since you'll be using various software applications, mention any relevant tech skills in your application. If you're proficient in Microsoft Office or have experience with similar systems, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Integro Partners
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Administrator. Familiarise yourself with the key responsibilities mentioned in the job description, like customer service and administrative tasks. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your People Skills
Since this role involves a lot of interaction with residents, be prepared to discuss your customer service experience. Think of specific examples where you've helped someone or resolved an issue. This will demonstrate your passion for supporting people and your ability to communicate effectively.
✨Get Tech-Savvy
Brush up on your Microsoft Office skills and any other software you might need to use. If you’re not familiar with Grainger systems, do a bit of research to understand how they work. Being tech-savvy will show that you can adapt quickly and are ready to hit the ground running.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.