At a Glance
- Tasks: Support residents with admin tasks and provide excellent customer service.
- Company: Leading provider of affordable housing with a dynamic team.
- Benefits: Competitive salary, career growth opportunities, and qualifications support.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong customer service skills and good communication abilities.
- Other info: Join a supportive environment with diverse experiences and learning opportunities.
The predicted salary is between 26000 - 26000 £ per year.
Entry Level Property Administrator £26,000 • Portsmouth/Waterlooville
Opportunity to gain qualifications and to grow your career in a market leading organisation. A leading provider of affordable housing is seeking a passionate and customer-focused Housing Services Assistant to join our dynamic team. In this permanent role, you will have the opportunity to make a meaningful impact on the lives of our residents, providing administrative, customer service, and operational support across our diverse housing portfolio.
Preferred Requirements:- Act as the first point of contact for residents, providing friendly, timely, and accurate information via telephone, email, or in-person interactions.
- Log customer enquiries, repairs, and concerns on Grainger systems and escalate to the appropriate colleagues where needed.
- Support the organisation of resident surgeries, engagement activities, meetings, and events.
- Assist with advertising homes, contacting residents, collating documentation, and updating systems to support the Lettings & Property Administrator.
- Attend property viewings with residents and support customers as they move into their new home.
- Strong customer service skills and a genuine passion for supporting people.
- Excellent communication and interpersonal abilities, with the ability to liaise effectively with a diverse range of stakeholders.
- Proficient in using various software applications, including Microsoft Office suite, and the ability to learn new systems quickly.
Property Admin Waterlooville in London employer: Integro Partners
Contact Detail:
Integro Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Admin Waterlooville in London
✨Tip Number 1
Get to know the company! Research their values and mission, especially since they focus on affordable housing. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for residents, being friendly and clear is key. Try role-playing common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to property management. This can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team.
We think you need these skills to ace Property Admin Waterlooville in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Admin role. Highlight any customer service experience and your ability to communicate effectively, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for helping people and why you want to join our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Tech Skills: Since you'll be using various software applications, mention any relevant tech skills you have. If you're familiar with Microsoft Office or other systems, let us know – we love a quick learner!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Integro Partners
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Administrator. Familiarise yourself with the responsibilities mentioned in the job description, like customer service and administrative tasks. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your People Skills
Since this role involves a lot of interaction with residents, be prepared to discuss your customer service experience. Think of examples where you've successfully helped someone or resolved an issue. This will demonstrate your passion for supporting people, which is key for this position.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions related to customer service and administration. Practising your responses will help you feel more at ease during the actual interview and allow you to articulate your thoughts clearly.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and serious about the position, making a positive impression.