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For Companies At a Glance
- Tasks: Lead a dynamic lettings team and drive performance in a fast-paced environment.
- Company: Join a modern lettings agency with high standards across major UK cities.
- Benefits: Competitive salary, performance bonuses, 20 days leave, and professional development.
- Why this job: Take ownership of a key department and influence business operations.
- Qualifications: 2 years of lettings management experience and strong leadership skills.
- Other info: Clear progression opportunities as the business continues to grow.
Join our fast-growing residential lettings and property management agency operating across Manchester, Birmingham, and London. We manage a high-volume portfolio and pride ourselves on strong standards, compliance, and a modern, professional approach to lettings. As the business continues to grow, we are now looking for an experienced Lettings Manager to take ownership of the day-to-day performance of our lettings team and play a key role in driving results.
The Role
As Lettings Manager, you will be responsible for the operational performance of the lettings department. This is a senior hands-on role, leading the team, improving conversion and occupancy, and ensuring a consistently high standard of service for landlords and tenants. You will work closely with the Head of Operations, Property Management, Marketing, and Accounts to ensure the lettings function runs efficiently and supports the wider business objectives. This role is ideal for a strong Lettings Manager who wants responsibility, autonomy, and the opportunity to progress as the business scales.
What You’ll Be Doing
- Team Leadership & Performance
- Managing, motivating, and developing the lettings team on a day-to-day basis
- Setting clear expectations around standards, activity, and results
- Supporting recruitment, onboarding, and training as the team grows
- Lettings Performance
- Driving occupancy, conversion rates, and rental income across the portfolio
- Monitoring void periods and taking proactive action to reduce them
- Tracking key KPIs and reporting performance trends to senior management
- Customer & Stakeholder Management
- Acting as the main escalation point for landlord and tenant queries within lettings
- Building strong working relationships with landlords, investors, and internal teams
- Ensuring smooth move-ins, renewals, and handovers in collaboration with Property Management
- Compliance & Process
- Ensuring all lettings activity is compliant with current legislation including Right to Rent, AML, and deposit protection
- Supporting the implementation of process improvements and system enhancements
What We’re Looking For
- Proven experience in a Lettings Manager role
- Strong understanding of residential lettings legislation and best practice
- Confident people manager who can lead by example
- Commercially minded, organised, and comfortable working in a fast-paced environment
- Strong communication and stakeholder management skills
- ARLA or equivalent qualification preferred but not essential
Salary & Benefits
- £40,000 to £45,000 per annum depending on experience
- Performance-related commission
- 20 days annual leave plus bank holidays
- Company pension
- Ongoing professional development and progression opportunities
Progression
As we continue to grow, this role is expected to evolve. There is a clear opportunity for the right individual to progress into a Head of Lettings position over time, taking on broader strategic responsibility as the business scales.
Why Join us?
- Join a growing, modern lettings business with high standards
- Take real ownership of a key department
- Work closely with senior leadership and influence how the business operates
- Clear progression as the portfolio and team expand
Apply now to join a forward-thinking property company where performance, standards, and people matter.
Lettings Manager employer: Integro Partners
Contact Detail:
Integro Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the lettings industry. Attend local property events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet with hiring managers or recruiters, be ready to discuss your achievements in lettings management. Bring examples of how you've improved occupancy rates or streamlined processes. Numbers speak volumes!
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly and express your interest. A well-crafted email can set you apart and show your enthusiasm for joining their team.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented individuals like you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to demonstrate your initiative and interest in our company!
We think you need these skills to ace Lettings Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Lettings Manager role. Highlight your previous lettings management experience and any relevant achievements to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about lettings and how your leadership style can drive results. Be genuine and let your personality come through.
Showcase Your Compliance Knowledge: Since compliance is key in our industry, make sure to mention your understanding of residential lettings legislation. We want to see that you’re up-to-date and ready to ensure our operations run smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Integro Partners
✨Know Your Stuff
Make sure you brush up on residential lettings legislation and best practices. Being able to discuss compliance issues like Right to Rent and deposit protection will show that you're not just experienced, but also knowledgeable about the current landscape.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and motivated a team in the past. Think about specific situations where you set clear expectations or improved performance, as this role is all about leading a lettings team effectively.
✨Demonstrate Your Commercial Mindset
Be ready to talk about how you've driven occupancy and conversion rates in previous roles. Highlight any strategies you've implemented to reduce void periods and increase rental income, as these are key metrics for the position.
✨Build Rapport with Interviewers
Since stakeholder management is crucial, practice building rapport during your interview. Engage with your interviewers, ask insightful questions about their operations, and show genuine interest in how you can contribute to their success.
