At a Glance
- Tasks: Be the face of the property, delivering exceptional customer service and building strong relationships.
- Company: Leading real estate company in East London with a dynamic team.
- Benefits: Competitive salary of £29,000 and a comprehensive benefits package.
- Other info: Embrace challenges and enjoy opportunities for personal and professional growth.
- Why this job: Join a vibrant team and make a real impact on resident experiences.
- Qualifications: Experience in hospitality or property management is essential; strong communication skills required.
A leading real estate company is seeking a Front of House Property Administrator to join our dynamic team in East London. As a key member of our front-of-house operations, you will be the heart of the resident experience—ensuring residents receive exceptional service and the building is maintained to the highest standards. This is a permanent role with a competitive salary and benefits package.
Key Responsibilities
- Be the face of the property, delivering exceptional customer service and building strong relationships with residents.
- Contribute to the efficient management and maintenance of the property, working closely with cross-functional teams to ensure a seamless experience.
- Embrace new challenges and opportunities, showcasing creativity and problem-solving skills to deliver exceptional outcomes for residents and the wider community.
- Deliver the company's customer service strategy and standards, driving resident satisfaction through excellent service delivery.
- Carry out a wide range of front-line services, including meet and greet, reception duties, parcel handling, inspections, and lettings viewings.
- Support the delivery of high-quality services across front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management.
- Encourage and support resident engagement, promoting positive relationships with residents and external partners.
- Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them effectively.
Preferred Qualifications & Experience
- Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential.
- Strong written and verbal communication skills, with the ability to engage effectively with residents and colleagues.
- Qualifications in property management or customer service would be advantageous, along with a proven track record of working towards and achieving targets.
Front Of House Property Admin employer: Integro Partners
Join a respected wealth management firm in Balsall Common, where you will be part of a professional and client-focused team dedicated to delivering exceptional financial advice. With a competitive salary and comprehensive benefits, you'll enjoy a supportive work culture that fosters collaboration and long-term career development, allowing you to thrive as you build meaningful relationships with clients.
