At a Glance
- Tasks: Support residents with admin tasks and provide excellent customer service.
- Company: Leading provider of affordable housing with a dynamic team.
- Benefits: Competitive salary, career growth opportunities, and qualifications support.
- Other info: Join a supportive environment where your passion for helping others shines.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong customer service skills and good communication abilities.
A leading provider of affordable housing is seeking a passionate and customer-focused Housing Services Assistant to join our dynamic team. In this permanent role, you will have the opportunity to make a meaningful impact on the lives of our residents, providing administrative, customer service, and operational support across our diverse housing portfolio.
Preferred Requirements:
- Act as the first point of contact for residents, providing friendly, timely, and accurate information via telephone, email, or in-person interactions.
- Log customer enquiries, repairs, and concerns on Grainger systems and escalate to the appropriate colleagues where needed.
- Support the organisation of resident surgeries, engagement activities, meetings, and events.
- Assist with advertising homes, contacting residents, collating documentation, and updating systems to support the Lettings & Property Administrator.
- Attend property viewings with residents and support customers as they move into their new home.
Preferred Qualifications:
- Strong customer service skills and a genuine passion for supporting people.
- Excellent communication and interpersonal abilities, with the ability to liaise effectively with a diverse range of stakeholders.
- Proficient in using various software applications, including Microsoft Office suite, and the ability to learn new systems quickly.
Property Administrator in Aldershot employer: Integro Partners
Join a respected wealth management firm in Balsall Common, where you will be part of a professional and client-focused team dedicated to delivering exceptional financial advice. With a competitive salary and comprehensive benefits, you'll enjoy a supportive work culture that fosters collaboration and long-term career development, allowing you to thrive as you build meaningful relationships with clients.
