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- Tasks: Provide admin support and customer service to residents in a dynamic housing team.
- Company: Leading provider of affordable housing with a focus on community impact.
- Benefits: Competitive salary, career growth opportunities, and qualifications support.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Join a supportive team and gain valuable experience in the housing sector.
The predicted salary is between 20800 - 36400 £ per year.
A leading provider of affordable housing is seeking a passionate and customer-focused Housing Services Assistant to join our dynamic team. In this permanent role, you will have the opportunity to make a meaningful impact on the lives of our residents, providing administrative, customer service, and operational support across our diverse housing portfolio.
Preferred Requirements:
- Act as the first point of contact for residents, providing friendly, timely, and accurate information via telephone, email, or in-person interactions.
- Log customer enquiries, repairs, and concerns on Grainger systems and escalate to the appropriate colleagues where needed.
- Support the organisation of resident surgeries, engagement activities, meetings, and events.
- Assist with advertising homes, contacting residents, collating documentation, and updating systems to support the Lettings & Property Administrator.
- Attend property viewings with residents and support customers as they move into their new home.
Preferred Qualifications:
- Strong customer service skills and a genuine passion for supporting people.
- Excellent communication and interpersonal abilities, with the ability to liaise effectively with a diverse range of stakeholders.
- Proficient in using various software applications, including Microsoft Office suite, and the ability to learn new systems quickly.
Property Admin in Aldershot employer: Integro Partners
Contact Detail:
Integro Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Admin in Aldershot
✨Tip Number 1
Get to know the company! Research their values and mission, and think about how your passion for customer service aligns with their goals. This will help you stand out during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for residents, role-play common scenarios with friends or family. This will boost your confidence and prepare you for real interactions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing services. Building relationships can give you insider info and potentially lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Property Admin in Aldershot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Admin role. Highlight any customer service experience and your ability to communicate effectively, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for helping people and why you want to join our team. Keep it friendly and professional, showing us how you can make a difference.
Show Off Your Tech Skills: Since we use various software applications, mention any relevant tech skills you have. If you're familiar with Microsoft Office or other systems, let us know! We love candidates who can pick up new tools quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Aldershot!
How to prepare for a job interview at Integro Partners
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Administrator. Familiarise yourself with the key responsibilities mentioned in the job description, like customer service and administrative tasks. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your People Skills
Since this role involves a lot of interaction with residents, be prepared to discuss your customer service experience. Think of specific examples where you've helped someone or resolved an issue. This will demonstrate your passion for supporting people and your ability to communicate effectively.
✨Get Tech-Savvy
Brush up on your Microsoft Office skills and any other software you might need to use. If you’re not familiar with Grainger systems, do a bit of research to understand how they work. Being tech-savvy will show that you can adapt quickly and are ready to hit the ground running.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.