Customer Service Associate (Swedish Speaking) in London

Customer Service Associate (Swedish Speaking) in London

London Full-Time 28000 - 42000 £ / year (est.) No working from home possible
Integrity Talent Solutions Ltd

At a Glance

  • Tasks: Assist clients and manage inquiries in a dynamic investment environment.
  • Company: Join a leading investment firm with a vibrant culture.
  • Benefits: Competitive salary, bonuses, private medical insurance, and generous leave.
  • Other info: Enjoy ongoing training and excellent career progression opportunities.
  • Why this job: Make a real impact while developing your skills in a supportive team.
  • Qualifications: Fluent Swedish and English, plus a degree or relevant experience.

The predicted salary is between 28000 - 42000 £ per year.

Customer Service Associate (Swedish Speaking) Location: London Salary: £35,000 + Bonus (Approx. £8k) + Excellent Benefits Package The Opportunity: As a Swedish Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world\'s leading Investment firms. You are encouraged to ask questions, improve processes, and propose fresh solutions. The company in return will invest in your development and training to help progression and growth within the company. The Day-to-Day: Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Advisors, and many other departments. You will: * Partner directly with top banks to assist with administrative and operational tasks * Help Investment Advisors with relationship management by working with existing clients on operational inquiries * Help produce reports based on the current situation of prospective clients * Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility * Report to your client Service Team Leader who will aid in your on-the-job training and professional development Your Qualifications: * A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus) * Native/Fluent Swedish and English skills * You can connect with a wide array of audiences by phone and email with a focus on client service. * Work well in a collaborative, team-oriented setting. Benefits: * Private Medical and Dental Insurance * 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays * Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees * Pension Plan (9% Company Contribution) * Gym subsidy of up to £50 per month * Employee Assistance Program and other emotional wellbeing services * Ongoing training, educational support and employee appreciation events

Customer Service Associate (Swedish Speaking) in London employer: Integrity Talent Solutions Ltd

Join a leading investment firm in London as a Customer Service Associate, where you will thrive in a vibrant and supportive work culture that values your input and encourages professional growth. With an excellent benefits package, including private medical insurance, generous annual leave, and ongoing training opportunities, this role offers a rewarding career path in a dynamic environment that prioritises employee well-being and development.

Integrity Talent Solutions Ltd

Contact Details:

Integrity Talent Solutions Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Associate (Swedish Speaking) in London

Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the role.

Tip Number 2

Prepare for the interview by practising common questions related to customer service and your language skills. We recommend role-playing with a friend to boost your confidence and get comfortable with your answers.

Tip Number 3

Show off your problem-solving skills during the interview. Think of examples where you’ve improved processes or handled difficult situations. This will demonstrate your proactive attitude, which is key in this role!

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the position. Plus, it keeps you on their radar!

We think you need these skills to ace Customer Service Associate (Swedish Speaking) in London

Fluent Swedish
Fluent English
Client Service Skills
Communication Skills
Relationship Management
Administrative Skills
Operational Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Service Associate role. Highlight any relevant experience in client service, especially if it involves liaising with clients or working in a team.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and how your background makes you a great fit for this role. Don’t forget to mention your Swedish language skills!

Showcase Your Communication Skills:Since this role involves connecting with clients via phone and email, make sure your application demonstrates your strong communication skills. Use clear and concise language, and don’t shy away from showing your personality!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Integrity Talent Solutions Ltd

Know Your Stuff

Make sure you brush up on your knowledge of the investment industry and customer service best practices. Familiarise yourself with common terms and processes that might come up during the interview, especially those related to client management and operational tasks.

Show Off Your Language Skills

Since this role requires fluency in Swedish and English, be prepared to demonstrate your language skills. You might be asked to switch between languages during the interview, so practice speaking confidently in both to showcase your proficiency.

Be Ready to Collaborate

This position thrives on teamwork, so think of examples from your past experiences where you successfully worked with others. Be ready to discuss how you can contribute to a collaborative environment and improve processes within the team.

Ask Thoughtful Questions

Prepare some insightful questions about the company culture, training opportunities, and how success is measured in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.