At a Glance
- Tasks: Make outbound calls, update customer info, and assist with bookings.
- Company: Join a friendly and supportive team in a well-established business.
- Benefits: Temp to perm role with a great team environment.
- Other info: Opportunity for permanent position with excellent team support.
- Why this job: Perfect for those who love customer service and thrive in a fast-paced setting.
- Qualifications: Confident phone skills and strong communication abilities required.
Location: Between Spalding & Boston
8 hours per day | Working hours between 10:00am – 6:00pm
Our client is looking for a Part Time Customer Services Executive to join their friendly and supportive team on a temporary to permanent basis. This is an excellent opportunity for someone who enjoys speaking with people, delivering great customer service and working in a busy, fast-paced environment.
Key responsibilities include:
- Making outbound calls to customers to confirm and update information (approximately 150 calls per day)
- Providing accurate updates and maintaining customer records
- Supporting the team by handling overflow inbound calls
- Assisting customers with booking amendments and cancellations
- Delivering a professional and positive customer experience at all times
What we’re looking for:
- Confident and professional telephone manner
- Strong communication and customer service skills
- Comfortable working to call volumes and targets
- Good attention to detail and administration skills
- Ability to work effectively as part of a team
This is a fantastic opportunity to secure a permanent role with a well-established business and become part of a great team environment. Interested? Contact Lee at Integrity Plus today for more information or to apply.
Reservations Agent in Gosberton employer: Integrity Plus Ltd
Join a well-established business that values its employees and fosters a friendly, supportive work culture. As a Reservations Agent, you'll enjoy flexible working hours, opportunities for professional growth, and the chance to be part of a dynamic team dedicated to delivering exceptional customer service in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations Agent in Gosberton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Integrity Plus Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Integrity Plus Ltd and let us see your personality shine through!
We think you need these skills to ace Reservations Agent in Gosberton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Integrity Plus Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Integrity Plus Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Integrity Plus Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Integrity Plus Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Integrity Plus Ltd will surely appreciate.
