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- Tasks: Lead operations to drive growth and efficiency in our Frameworks workstream.
- Company: Join a passionate team at Integrated Utility Services focused on quality and safety.
- Benefits: Enjoy competitive salary, 25 days holiday, enhanced pension, and career development opportunities.
- Why this job: Be part of a growing business that values employee wellbeing and environmental care.
- Qualifications: HNC in engineering or construction, with experience in project management and customer relations.
- Other info: Dynamic role with opportunities for professional qualifications and community volunteering.
The predicted salary is between 72029 - 83962 £ per year.
A fantastic new opportunity has arisen within Integrated Utility Services, and we are looking for an experienced Operations Manager to drive further growth, predominately in our Frameworks workstream area. This role can be based around the Stockton or Wakefield area.
We’re growing! We’re continuing to expand our teams, as we take on new large-scale projects and framework awards. With opportunities across multiple areas of the business, there’s lots of opportunity for you to grow with us!
So, do you want to be part of a growing business, with a proficient workforce, dedicated to high level customer service, delivering a quality product together with an uncompromised safety culture? Join a group that is passionate about the environment and cares about the health and wellbeing of its employees.
As Operations Manager, you will contribute to senior operational responsibilities for the performance, efficiency, and strategic delivery of our Frameworks workstreams. You will also be expected to strive to exceed business plan targets, drive continuous improvements, operational efficiencies, colleague development, and safety and quality improvements.
Along with a competitive salary between £72,029 and £83,962, we also offer great benefits such as:
- 25 days holiday plus bank holidays which increases with service
- Enrolment into our enhanced pension scheme
- Personal transport provision
- Career development & progression with opportunity to increase your salary
- Ability to earn professional qualifications
- 24/7 access to a virtual GP and Mental health support & counselling services
- Eye care vouchers with funding towards glasses
- Contractual sick pay and long service recognition
- Paid volunteering opportunities within the community
Key Responsibilities
- Provide workstream-specific knowledge and expertise to the operations leadership team and the wider business to ensure that future work opportunities are achieved, risks are identified, mitigated and operational excellence and optimised workstream delivery efficiencies are achieved.
- Deliver continuous improvement in the delivery of frameworks, therefore, ensuring the team manage and pro-actively mitigate risks to contractual performance and delivery through effective framework, contract and commercial management.
- Achieve industry-leading workstream delivery to time, cost, budget, quality, safety and customer service standards utilizing technical and industrial resources and contractor service providers.
- Drive achievement of all operational, external stakeholder and customer service standards, working in collaboration across all workstream areas where needed.
- Drive proactive management and improvement plans when standards and/or customer satisfaction is not achieved.
- Deliver against productivity and safety targets.
- Lead and monitor financial, operational and commercial performance.
- Ability to work effectively as part of a team.
- Effective planning and organisation skills.
- Good communicator with the ability to interpret information.
- Great Commercial reporting and forecasting knowledge.
Qualifications and Attributes
Essential Qualifications & Experience:
- HNC in engineering or construction and/or experience in contract/framework management
- Experience managing complex HV/EHV electrical project or frameworks
- Experience in Project Management
- Experience with Customer/Client management
- IOSH Managing Safety
- Full UK driving license
Desirable Qualifications & Experience:
- Degree or equivalent in Engineering or Construction
- NEBOSH Certificate
- Chartered Engineer
- Experience of business stream management
Operations Manager employer: Integrated Utility Services
Contact Detail:
Integrated Utility Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how personal connections can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your experience. We want you to showcase how you can contribute to their growth and operational excellence!
✨Tip Number 3
Practice your pitch! Be ready to explain your experience in managing complex projects and frameworks clearly and confidently. We believe that a strong narrative about your past successes can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us in this exciting journey.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing complex projects and frameworks, as well as any relevant qualifications. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our growth. Be sure to mention your commitment to safety and quality, as these are key for us.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive continuous improvement and operational efficiencies. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Integrated Utility Services
✨Know Your Frameworks
Make sure you brush up on your knowledge of frameworks and contract management. Be ready to discuss specific examples from your past experience where you've successfully managed complex projects or frameworks, as this will show your expertise and understanding of the role.
✨Showcase Continuous Improvement
Prepare to talk about how you've driven continuous improvement in previous roles. Think of concrete examples where you've identified inefficiencies and implemented changes that led to better performance or customer satisfaction. This aligns perfectly with the company's focus on operational excellence.
✨Demonstrate Team Collaboration
Since the role requires effective teamwork, be ready to share instances where you've collaborated across different teams or departments. Highlight your communication skills and how you've worked together to achieve common goals, especially in high-pressure situations.
✨Safety First Mindset
Given the emphasis on safety culture, come prepared to discuss your approach to maintaining safety standards in your previous roles. Share any relevant certifications or training you've completed, like IOSH Managing Safety, and how you've ensured a safe working environment for your team.