At a Glance
- Tasks: Support customers with technical inquiries and provide product solutions.
- Company: Respected electrical and electromechanical manufacturing business with a strong team culture.
- Benefits: Competitive salary, excellent training, and long-term career prospects.
- Other info: Training provided; dynamic role with opportunities for professional development.
- Why this job: Join a supportive environment and make a real impact in customer service.
- Qualifications: Background in electrical or electromechanical engineering; strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an enthusiastic and technically minded Internal Technical Sales Support Engineer to join our growing team. This role is ideal for someone with an electrical or electromechanical background who enjoys solving problems, supporting customers, and working closely with a field sales team.
You will become a key point of contact for incoming technical enquiries, helping customers identify the right products and solutions for their industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, you'll provide timely, accurate and commercially aware support that ensures excellent customer experience.
Key Responsibilities
- Handle incoming inquiries from customers and salespeople, providing technical guidance and product support.
- Interpret customer requirements to recommend suitable electrical or electromechanical solutions.
- Support the preparation, follow-up and clarification of technical quotations.
- Assist external sales engineers by resolving customer issues and supplying supporting documentation.
- Build strong technical understanding of the company’s product range and applications.
- Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems.
- Liaise with engineering, manufacturing and purchasing teams to ensure correct product specification and delivery timelines.
- Support customers with troubleshooting, product selection and application-based queries.
- Contribute to continuous improvement in customer service, processes and documentation.
About You
- Background in electrical, electromechanical, or industrial engineering.
- Strong communication skills and a customer-focused attitude.
- Ability to understand and interpret customer requirements in industrial environments (e.g., manufacturing, automation, machinery, electrical systems).
- Comfortable discussing technical concepts with customers, suppliers and engineers.
- Organised, detail-driven and able to prioritise multiple tasks.
- Experience in internal sales, technical support, applications engineering, or a similar role is beneficial but not essential; training provided.
- Good IT skills (CRM/ERP experience an advantage).
What We Offer
- A very stable position within a highly respected electrical and electromechanical manufacturing and distribution business.
- Excellent training and ongoing professional development.
- Strong team culture and supportive environment.
- Competitive salary, benefits and long-term career prospects.
- A company known for investing in its people, processes and technology.
How to Apply
If you have the technical understanding, communication skills and enthusiasm to support customers and engineers across the industry, we'd love to hear from you.
Internal Technical Sales Support Engineer in Yorkshire employer: Integrated Search
Join a highly respected electrical and electromechanical manufacturing and distribution business that prioritises employee growth and development. With a strong team culture and a commitment to investing in its people, this company offers excellent training, competitive salaries, and long-term career prospects, making it an ideal workplace for those looking to thrive in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Technical Sales Support Engineer in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common technical questions related to electrical and electromechanical systems. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled technical challenges in the past. This will demonstrate your ability to support customers effectively and work closely with sales teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Internal Technical Sales Support Engineer in Yorkshire
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your electrical or electromechanical background in your application. We want to see how your skills can help us solve problems and support our customers effectively.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Internal Technical Sales Support Engineer role. This shows us you’re genuinely interested.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured information that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Integrated Search
✨Know Your Technical Stuff
Brush up on your electrical and electromechanical knowledge. Be ready to discuss specific products and solutions relevant to the role. This will show that you’re not just enthusiastic but also technically competent.
✨Practice Problem-Solving Scenarios
Prepare for questions that involve troubleshooting or interpreting customer requirements. Think of examples from your past experiences where you successfully resolved issues or provided technical support.
✨Show Off Your Communication Skills
Since this role involves liaising with customers and sales teams, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to connect with both technical and non-technical audiences.
✨Familiarise Yourself with CRM/ERP Systems
If you have experience with CRM or ERP systems, be sure to mention it. If not, do a bit of research on how these systems work, as they are crucial for maintaining customer records and communication logs in this role.
