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For Companies At a Glance
- Tasks: Support customers with technical inquiries and provide product solutions.
- Company: Respected electrical and electromechanical manufacturing business with a strong team culture.
- Benefits: Competitive salary, excellent training, and long-term career prospects.
- Why this job: Join a supportive environment and make a real impact in customer service.
- Qualifications: Background in electrical or electromechanical engineering; strong communication skills.
- Other info: Training provided; dynamic role with opportunities for professional development.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an enthusiastic and technically minded Internal Technical Sales Support Engineer to join our growing team. This role is ideal for someone with an electrical or electromechanical background who enjoys solving problems, supporting customers, and working closely with a field sales team. You will become a key point of contact for incoming technical enquiries, helping customers identify the right products and solutions for their industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, you'll provide timely, accurate and commercially aware support that ensures excellent customer experience.
Key Responsibilities
- Handle incoming inquiries from customers and salespeople, providing technical guidance and product support.
- Interpret customer requirements to recommend suitable electrical or electromechanical solutions.
- Support the preparation, follow-up and clarification of technical quotations.
- Assist external sales engineers by resolving customer issues and supplying supporting documentation.
- Build strong technical understanding of the company’s product range and applications.
- Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems.
- Liaise with engineering, manufacturing and purchasing teams to ensure correct product specification and delivery timelines.
- Support customers with troubleshooting, product selection and application-based queries.
- Contribute to continuous improvement in customer service, processes and documentation.
About You
- Background in electrical, electromechanical, or industrial engineering.
- Strong communication skills and a customer-focused attitude.
- Ability to understand and interpret customer requirements in industrial environments (e.g., manufacturing, automation, machinery, electrical systems).
- Comfortable discussing technical concepts with customers, suppliers and engineers.
- Organised, detail-driven and able to prioritise multiple tasks.
- Experience in internal sales, technical support, applications engineering, or a similar role is beneficial but not essential; training provided.
- Good IT skills (CRM/ERP experience an advantage).
What We Offer
- A very stable position within a highly respected electrical and electromechanical manufacturing and distribution business.
- Excellent training and ongoing professional development.
- Strong team culture and supportive environment.
- Competitive salary, benefits and long-term career prospects.
- A company known for investing in its people, processes and technology.
How to Apply
If you have the technical understanding, communication skills and enthusiasm to support customers and engineers across the industry, we'd love to hear from you.
Internal Technical Sales Support Engineer in Bradford employer: Integrated Search
Contact Detail:
Integrated Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Technical Sales Support Engineer in Bradford
✨Tip Number 1
Get to know the company inside out! Research their products, services, and culture. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your technical explanations! Since you'll be dealing with customers and engineers, being able to clearly explain complex concepts is key. Try explaining some of their products to a friend or family member.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Internal Technical Sales Support Engineer in Bradford
Some tips for your application 🫡
Show Your Technical Side: Make sure to highlight your electrical or electromechanical background in your application. We want to see how your skills can help us solve problems and support our customers effectively.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. This shows us you’re genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Integrated Search
✨Know Your Stuff
Make sure you brush up on your electrical and electromechanical knowledge. Understand the products and solutions the company offers, as well as common customer queries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Problem-Solving
Since this role involves solving customer issues, practice articulating how you would approach different technical problems. Think of examples from your past experiences where you've successfully resolved issues or provided support, and be ready to share these during the interview.
✨Show Your Communication Skills
This position requires strong communication with customers and sales teams. Prepare to demonstrate your ability to explain complex technical concepts in simple terms. You might even want to role-play a scenario where you help a customer with a technical query to showcase your skills.
✨Be Organised and Detail-Driven
Highlight your organisational skills by discussing how you manage multiple tasks and keep track of customer communications. Mention any experience you have with CRM/ERP systems, as this will show that you can maintain accurate records and support the sales team effectively.
