At a Glance
- Tasks: Support customers with technical inquiries and provide product solutions.
- Company: Respected electrical and electromechanical manufacturing company with a strong team culture.
- Benefits: Competitive salary, excellent training, and long-term career prospects.
- Other info: Dynamic role with opportunities for professional development and growth.
- Why this job: Join a supportive team and make a real impact in customer service.
- Qualifications: Background in electrical or electromechanical engineering; strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an enthusiastic and technically minded Internal Technical Sales Support Engineer to join our growing team. This role is ideal for someone with an electrical or electromechanical background who enjoys solving problems, supporting customers, and working closely with a field sales team.
You will become a key point of contact for incoming technical enquiries, helping customers identify the right products and solutions for their industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, you'll provide timely, accurate and commercially aware support that ensures excellent customer experience.
Key Responsibilities- Handle incoming inquiries from customers and salespeople, providing technical guidance and product support.
- Interpret customer requirements to recommend suitable electrical or electromechanical solutions.
- Support the preparation, follow-up and clarification of technical quotations.
- Assist external sales engineers by resolving customer issues and supplying supporting documentation.
- Build strong technical understanding of the company’s product range and applications.
- Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems.
- Liaise with engineering, manufacturing and purchasing teams to ensure correct product specification and delivery timelines.
- Support customers with troubleshooting, product selection and application-based queries.
- Contribute to continuous improvement in customer service, processes and documentation.
- Background in electrical, electromechanical, or industrial engineering.
- Strong communication skills and a customer-focused attitude.
- Ability to understand and interpret customer requirements in industrial environments (e.g., manufacturing, automation, machinery, electrical systems).
- Comfortable discussing technical concepts with customers, suppliers and engineers.
- Organised, detail-driven and able to prioritise multiple tasks.
- Experience in internal sales, technical support, applications engineering, or a similar role is beneficial but not essential; training provided.
- Good IT skills (CRM/ERP experience an advantage).
- A very stable position within a highly respected electrical and electromechanical manufacturing and distribution business.
- Excellent training and ongoing professional development.
- Strong team culture and supportive environment.
- Competitive salary, benefits and long-term career prospects.
If you have the technical understanding, communication skills and enthusiasm to support customers and engineers across the industry, we'd love to hear from you.
Internal Technical Sales Support Engineer in Beeston employer: Integrated Search
Join a highly respected electrical and electromechanical manufacturing and distribution business that prioritises employee growth and development. With a strong team culture and a commitment to training, you will find a supportive environment where your technical skills can flourish while enjoying competitive salaries and long-term career prospects. This role not only offers the chance to work closely with customers and engineers but also to be part of a company that values innovation and invests in its people.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Technical Sales Support Engineer in Beeston
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Internal Technical Sales Support Engineer role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge. Make sure you can confidently discuss electrical and electromechanical concepts. We want you to shine when it comes to solving problems and supporting customers!
✨Tip Number 3
Show off your customer-focused attitude! During interviews, share examples of how you've gone above and beyond to help customers in the past. This will demonstrate that you're the perfect fit for our team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Internal Technical Sales Support Engineer in Beeston
Some tips for your application 🫡
Show Your Technical Side:Make sure to highlight your electrical or electromechanical background in your application. We want to see how your skills can help us solve problems and support our customers effectively.
Tailor Your Application:Don’t just send a generic CV! Take the time to tailor your application to the role. Mention specific experiences that relate to technical sales support and how you’ve helped customers in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being considered. It’s the quickest way for us to receive your application and get you into the interview process!
How to prepare for a job interview at Integrated Search
✨Know Your Technical Stuff
Make sure you brush up on your electrical and electromechanical knowledge. Be ready to discuss specific products and solutions relevant to the role, as you'll need to demonstrate your ability to interpret customer requirements and recommend suitable options.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with customers and sales teams, practice explaining technical concepts in simple terms. You want to show that you can communicate effectively with both technical and non-technical audiences.
✨Familiarise Yourself with CRM/ERP Systems
If you have experience with CRM or ERP systems, great! If not, do a bit of research on how they work. Being organised and detail-driven is key, so showing that you understand how to maintain accurate records will impress your interviewers.
✨Show Enthusiasm for Continuous Improvement
This company values continuous improvement, so be prepared to discuss how you've contributed to better processes or customer service in the past. Share examples that highlight your proactive attitude and willingness to learn.
