Area General Manager

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a leader at IPS, you will be able to shape strategic initiatives, inspire teams, and influence the future of our organization. We are looking for servant leaders who are action-oriented and committed to delivering unmatched customer and employee experiences. Your leadership will drive transformative projects, redefine industry standards, and leave a lasting legacy. At IPS, you will find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you are ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success!

Responsibilities & Expectations:

• The Area General Manager will oversee supervisors, leads, technicians, equipment, and materials to meet both daily production and long-term business goals in an electrical field service and breaker shop facility.
• This is a highly visible position, offering the opportunity to shape the future success and growth of the organization.
• The position is responsible for leading the business unit to deliver safety, operational, profit, sales, and customer KPI goals utilizing the IPS operating system known as CIPS (Continuous Improvement Process Solution).
• Overall responsibility for managing and growing the key value stream of field service and breaker repair.
• Build and sustain a culture around the IPS values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit by utilizing a Servant Leadership mindset and practices.
• Recruit and develop a top-performing organization while improving overall employee engagement.

Leadership and Culture:

• Foster a high-performance culture aligned with IPS values (Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit).
• Lead by example, demonstrating servant leadership to inspire and motivate the team.
• Recruit, develop, and retain top talent, focusing on improving employee engagement.
• Develop business strategies, annual operating plans (AOP), and tactical execution to achieve objectives.
• Monitor financial, sales, cost, operating, and customer service trends, making adjustments as necessary.
• This position has P&L responsibility for locations assigned and is a key member of the region's leadership team.

Operational Excellence:

• Drive operational excellence by leveraging the CIPS system to achieve safety, operational, profit, sales, and customer KPI goals.
• Optimize resource allocation and utilization to maximize efficiency and effectiveness.
• Analyze financial data to identify opportunities for improvement and cost reduction.
• Implement innovative solutions and best practices to enhance service delivery and customer satisfaction.

Customer Focus:

• Build and maintain strong relationships with key customers.
• Proactively address customer needs and exceed expectations.
• Drive continuous improvement in customer satisfaction and loyalty.

Team Development and Collaboration:

• Empower and develop team members to reach their full potential.
• Foster a collaborative and inclusive work environment.
• Effectively communicate with all levels of the organization, including executive leadership, field personnel, and customers.

Qualifications and Competencies:

• BA/BS in Engineering, Industrial Technology, Electrical, Business or related technical degree preferred.
• Minimum of 7 years of experience in general management or operations in the power distribution industry highly preferred.
• 5+ years of electrical testing experience or power generation services highly preferred.
• Entrepreneurial self-starter with the ability to manage and prioritize projects, delegating when appropriate.
• Demonstrated technical acumen to manage complex field service business with diverse customer segments and multiple product lines.
• 3 years of experience managing operational improvement or efficiency projects a plus.

Desired Skills:

• Strong leadership and interpersonal skills.
• Proven track record in managing and leading teams.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving skills.
• Deep understanding of the industrial service industry and its challenges.
• Proficiency in financial analysis and budgeting.
• Ability to adapt to change and drive innovation.
• A passion for continuous improvement and operational excellence.

You will thrive at IPS if you...

• Lead with integrity and prioritise safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You are proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At Integrated Power Services (IPS), we are committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations. When you join IPS, you are joining a team that is revolutionising equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You will learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

• Paid Time Off (PTO).
• 401k Employer Match.
• Bonus Incentives.
• Tuition Reimbursement Program.
• Medical, Dental and Vision plans.
• Employee Assistance Program (EAP).
• And more!

IPS is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.