Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage orders, logistics, and customer enquiries while keeping everything organised.
- Company: Join Labcentral.co.uk, a dynamic e-commerce hub in Harrogate.
- Benefits: Full-time role with opportunities for growth and skill development.
- Why this job: Be a key player in a fast-paced environment and learn about e-commerce.
- Qualifications: Organised, good communication skills, and a willingness to learn.
- Other info: Experience with Sage 50 and e-commerce platforms is a plus.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a versatile and organised individual to join our team at Labcentral.co.uk. This is a varied role that supports our primary business as well as our partner brands, ILS and Tableform.co.uk. You will play a key part in the daily operations of the business, ensuring orders flow smoothly from the website to the courier and that our accounts remain up to date.
Key Responsibilities
- Order Processing: Manage the end-to-end processing of web and phone orders to ensure accuracy and timeliness.
- Logistics & Dispatch: Physically pack and dispatch orders, ensuring goods are protected and sent via the correct courier services.
- Customer & Supplier Liaison: Act as the first point of contact for customer enquiries via phone and email. You will also communicate with suppliers regarding deliveries and products.
- Stock Management: Monitor inventory levels, perform stock checks, and handle reordering to ensure product availability.
- Financial Administration: Utilise Sage 50 (or similar accounting software) to maintain orders and purchases.
- Accounting Software: Experience with Sage 50 is highly preferred, though experience with other accounts packages will be considered.
- E-commerce Experience: We use WordPress and WooCommerce; experience isn’t essential but we’d ideally like someone who would be keen to learn how to use these.
- Communication: Excellent customer service skills with a professional telephone manner and clear written communication.
- Organisation: The ability to multitask between physical packing duties and office administration.
- Knowledge of Google Ads and SEO principles: This would be a distinct advantage to help support our digital marketing efforts.
E-commerce & Operations Administrator employer: Integrated Laboratory Services
Contact Detail:
Integrated Laboratory Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce & Operations Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and operations field on LinkedIn or at local events. You never know who might have a lead on a job or can give you insider info about Labcentral.co.uk.
✨Tip Number 2
Prepare for interviews by practising common questions related to order processing and logistics. We recommend role-playing with a friend to get comfortable talking about your skills and experiences.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This will help demonstrate that you're the versatile individual Labcentral.co.uk is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace E-commerce & Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the E-commerce & Operations Administrator role. Highlight any relevant experience you have with order processing, logistics, or customer service. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our team. Keep it friendly and professional, just like we are at Labcentral.co.uk.
Show Off Your Tech Skills: If you've got experience with Sage 50, WordPress, or WooCommerce, make sure to mention it! Even if you’re not an expert, showing a willingness to learn these tools will impress us. We love a proactive attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Integrated Laboratory Services
✨Know Your Stuff
Before the interview, make sure you understand the basics of e-commerce and operations. Familiarise yourself with order processing, logistics, and stock management. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since you'll be the first point of contact for customers and suppliers, practice your communication skills. Prepare to discuss how you've handled customer enquiries in the past and be ready to demonstrate your professional telephone manner during the interview.
✨Get Hands-On with Tech
If you have experience with Sage 50 or similar accounting software, be prepared to talk about it. If not, show your willingness to learn by researching the software beforehand. Mention any relevant tech skills, especially with WordPress and WooCommerce, as this could set you apart.
✨Be Organised and Ready to Multitask
This role requires juggling various tasks, so come prepared with examples of how you've successfully managed multiple responsibilities in the past. Highlight your organisational skills and ability to stay calm under pressure, as these are key to thriving in a busy environment.
