Complex Care Manager in Reading

Complex Care Manager in Reading

Reading Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage high-quality care services for individuals with complex needs.
  • Company: Proactive Life South, dedicated to supporting individuals with learning disabilities and mental health conditions.
  • Benefits: Professional development, auto enrolment pension, and eligibility for blue light card.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in complex care management and knowledge of Positive Behaviour Support.
  • Other info: Join a values-led team focused on dignity, respect, and quality of life.

The predicted salary is between 36000 - 60000 £ per year.

Make A Difference Everyday. At Proactive Life South, we provide high-quality supported living services for individuals with learning disabilities, mental health conditions, and complex needs. We are seeking a skilled and compassionate Complex Care Manager to join our team!

What You’ll be Doing

  • The Complex Support Manager has overall management responsibility for the development, delivery, and quality of services supporting individuals with complex behaviours and high levels of need.
  • The role leads on Positive Behaviour Support (PBS), workforce development, quality assurance, and the set-up and management of new complex services, ensuring safe, compliant, and person-centred support.
  • The post holder is accountable for outcomes, stability, and continuous improvement across their services.

What You’ll Need

  • Advanced knowledge of Positive Behaviour Support, functional assessment, and behaviour analysis.
  • Strong understanding of CQC frameworks, safeguarding, and regulatory compliance.
  • Significant management experience within complex care or specialist support services.
  • Proven experience managing services supporting behaviours that challenge.
  • Experience setting up and stabilizing new complex services.
  • Ability to identify, assess, and respond effectively to risk and complexity.
  • Ability to challenge poor practice constructively and professionally.
  • Strong problem-solving and decision-making skills in complex situations.
  • Demonstrates effective leadership in high-pressure and complex environments.
  • Applies values-based decision-making to ensure safe, high-quality outcomes.
  • Maintains service stability through effective management of risk and change.

Attributes

  • Values-led, calm, and resilient leadership style.
  • Strong commitment to dignity, respect, and quality of life.
  • Proactive and solution-focused mindset.
  • Willingness to challenge practice constructively while supporting and developing others.

Why Join Us?

  • Access to mandatory training with opportunities for further professional development and career growth.
  • Auto enrolment Pension.
  • Career development opportunities.
  • Eligibility for blue light card.

Complex Care Manager in Reading employer: Integrated Health Care Management

At Proactive Life South, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of individuals with complex needs. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our commitment to dignity and respect ensures a fulfilling environment for both staff and service users. Join us in a role where your leadership can truly make a difference, backed by competitive benefits and a strong team ethos.
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Contact Detail:

Integrated Health Care Management Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Care Manager in Reading

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to complex care and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to managing complex behaviours and high-pressure situations. We recommend doing mock interviews with friends or mentors to build confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Proactive Life South.

We think you need these skills to ace Complex Care Manager in Reading

Positive Behaviour Support (PBS)
Functional Assessment
Behaviour Analysis
CQC Frameworks
Safeguarding
Regulatory Compliance
Management Experience in Complex Care
Service Stabilisation
Risk Assessment and Management
Problem-Solving Skills
Decision-Making Skills
Leadership in High-Pressure Environments
Values-Based Decision-Making
Proactive Mindset
Constructive Challenge of Practice

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting individuals with complex needs shine through. We want to see your commitment to making a difference every day!

Tailor Your Experience: Make sure to highlight your relevant experience in complex care management. We’re looking for specific examples that demonstrate your skills in Positive Behaviour Support and managing challenging behaviours.

Be Person-Centred: Remember to emphasise your person-centred approach in your application. We value dignity and respect, so share how you’ve put these principles into practice in your previous roles.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team.

How to prepare for a job interview at Integrated Health Care Management

✨Know Your PBS Inside Out

Make sure you brush up on your knowledge of Positive Behaviour Support (PBS) before the interview. Be ready to discuss how you've applied PBS principles in your previous roles, and think of specific examples where you've successfully managed complex behaviours.

✨Understand CQC Frameworks

Familiarise yourself with the Care Quality Commission (CQC) frameworks and regulations. During the interview, demonstrate your understanding of how these frameworks impact service delivery and quality assurance, and be prepared to share how you've ensured compliance in past positions.

✨Showcase Your Leadership Skills

Be ready to talk about your management experience, especially in high-pressure situations. Share stories that highlight your problem-solving abilities and how you've led teams through challenges, ensuring stability and quality care for individuals with complex needs.

✨Emphasise Values-Based Decision Making

Highlight your commitment to dignity, respect, and quality of life in your responses. Discuss how you apply values-based decision-making in your work, and provide examples of how you've constructively challenged poor practices while supporting your team.

Complex Care Manager in Reading
Integrated Health Care Management
Location: Reading

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