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- Tasks: Lead quality and compliance initiatives in a supportive mental health environment.
- Company: Join a caring team dedicated to improving lives in a 30-bedded home.
- Benefits: Professional development, auto-enrolment pension, and eligibility for blue light card.
- Why this job: Make a real difference every day while supporting staff and residents.
- Qualifications: Experience in compliance within the care sector and knowledge of CQC regulations.
- Other info: Dynamic role with opportunities for career growth and personal development.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a friendly and organised Quality and Compliance Lead to join our team at a 30-bedded home specializing in acute mental illness. As the first point of contact for residents, visitors, and staff, you will play a crucial role in creating a welcoming and supportive environment.
What You’ll be Doing
- To undertake a schedule of inspections as directed by the Head of Quality and Compliance.
- To support Managers and staff to understand quality management and implement changes to policy and practices across the services to reflect improvements.
- To undertake compliance audits and inspections across the services and ensure actions are taken to mitigate risks and make necessary improvements.
- To co-ordinate learning and development activities for Managers with regards to regulatory compliance.
Key tasks
- Support Managers and staff to understand quality management and implement changes to policy and practices.
- Supporting and assisting senior managers in the delivery of a high-quality service.
- Using a measured approach to develop quality at local level through use of the risk register and Continuous Action Plans and other quality tools as per company protocol.
- Work alongside Registered Managers to highlight service deficiencies, non-conformities, and risk, providing support to develop action plans to rectify.
- To review data and analyse themes and trends and report on as required.
- Signpost staff to guidance and advice on policies and CQC standards, and support with regulatory compliance.
- To support with the development and review of policy and ensure the most up-to-date policy and associated documents are accessible and used appropriately in practice.
- Promote and share best practice across services, ensuring lessons learned are identified and disseminated effectively.
- Undertake and support quality development as required.
- To support staff to utilise the systems so they are able to understand how they are performing and demonstrate how they are the best at getting better across care and support.
- To support and lead on Quality Projects as agreed by the Board.
Undertaking compliance Inspections
- Completing pre-regulatory Inspections when required which include full inspections every six months in liaison with the Head of Quality and Compliance, COO and Operational Managers.
- Working closely with all relevant parties to coordinate provider inspection activity within the region and ensure copies of the reports are completed and disseminated as per company protocol.
- Undertake pre-audit research and collate data to prepare for audits and identify areas of interest.
- Record, analyse and report findings from audits and quality reviews.
- Produce SMART action plans in line with audit and review findings, supporting group-wide continuous improvement.
Key Responsibilities
- Ensure that a variety of social and leisure activities are available daily to service users.
- Set up the communal areas with activities and TVs with appropriate programmes on—check this periodically throughout the day.
- Maintain a full and accurate record of therapeutic activities using the appropriate documentation.
- Organise and coordinate service users and rehab assistants to participate and engage in running group activities and other 1:1 sessions.
Person Specification
- Track record of Compliance in the care sector.
- Sound Knowledge of CQC Regulatory framework.
- Willing to listen and understand others and maintain credibility in your role.
- Support others and gain trust.
- Positivity.
- Develops people by helping staff individually and as groups so that they may perform the best they can.
- Creative, delivers practical solutions, and flexible to meet others' needs.
- Willing to examine own values, principles and assumptions.
- Learns from own experiences.
- Motivates others by establishing clear direction and standards; providing opportunities for participation; motivating others by giving encouragement, recognition and personal support for their efforts and achievements.
- Well organised, copes well under pressure, takes ownership, proactive and goal focused.
- Transparent and open, keeps others informed, takes action and is sensitive to people’s needs.
Why Join Us?
- Access to mandatory training with opportunities for further professional development and career growth.
- Auto enrolment Pension.
- Career development opportunities.
- Eligibility for blue light card.
Quality and Compliance Lead in Leicester employer: Integrated Health Care Management
Contact Detail:
Integrated Health Care Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Compliance Lead in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their mission. We want to see that you’re genuinely interested in making a difference!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your thoughts clearly and showcasing your passion for quality and compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Quality and Compliance Lead in Leicester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for quality and compliance shine through! We want to see how much you care about making a difference in the lives of residents and staff alike.
Tailor Your Experience: Make sure to highlight your relevant experience in the care sector and your knowledge of CQC regulations. We love seeing how your background aligns with what we do, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language and structure your thoughts well. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Integrated Health Care Management
✨Know Your Compliance Inside Out
Make sure you brush up on the CQC regulatory framework and any relevant compliance standards. Being able to discuss these confidently will show that you're serious about quality management and understand the importance of regulations in the care sector.
✨Showcase Your Organisational Skills
As a Quality and Compliance Lead, you'll need to be organised. Prepare examples from your past experiences where you've successfully managed audits or inspections. Highlight how you coordinated activities and ensured compliance, as this will demonstrate your ability to handle the responsibilities of the role.
✨Be Ready to Discuss Improvement Strategies
Think about how you've implemented changes in policy or practice in previous roles. Be prepared to share specific examples of how you identified areas for improvement and the steps you took to address them. This will illustrate your proactive approach to quality development.
✨Engage with the Team Spirit
Since you'll be working closely with managers and staff, it's essential to convey your ability to support and motivate others. Share instances where you've helped colleagues understand compliance or quality management, showing that you can foster a collaborative environment.
