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For Companies At a Glance
- Tasks: Drive strategic partnerships and align customer needs with innovative product solutions.
- Company: Join IES, a leader in sustainable building analytics with a global impact.
- Benefits: Enjoy competitive salary, flexible working, and a supportive team environment.
- Other info: Inclusive workplace welcoming diverse backgrounds and offering career growth opportunities.
- Why this job: Shape the future of sustainability while collaborating with industry experts.
- Qualifications: Experience in strategic account management and strong communication skills required.
The predicted salary is between 80000 - 100000 ÂŁ per year.
Location: UK or Ireland
Employment Type: Full time, Hybrid or Remote (Depending on Location)
About Us
At IES, we value People, Purpose and Innovation. We offer a flexible and supportive working environment and the opportunity to work with a team of friendly, interesting and diverse people from across the globe who are passionate about what we do. For 30+ years, we have built a solid reputation as the leading global innovator in integrated performance‑based analysis and are now home to the most advanced building‑physics analytics team in the world. Our software solutions and expert consultancy services empower designers, engineers, building owners and operators to deliver more efficient, comfortable and sustainable buildings through design, retrofit and operation. Our Research & Innovation team ensures our technology remains best‑in‑class and at the forefront of innovation.
The Role
The Strategic Planning Director: Key accounts is a senior, forward‑looking role focused on building deep strategic alignment between the business and its most important customers. Reporting directly to the Chief Commercial Officer (CCO), this role operates at the intersection of customer strategy, product direction and commercial growth. This is not an account management role. It is a strategic partnership function, focused on the medium‑to‑long‑term horizon: anticipating customer needs, influencing the product roadmap, and identifying commercial opportunities that deliver mutual value.
What You’ll Do
- Strategic Account Planning
- Develop and maintain forward‑looking strategic plans for each key account, mapping customer business objectives, priorities and growth trajectories
- Identify alignment and gaps between customer strategic direction and IES’ current and future product capabilities
- Build a deep understanding of each customer’s industry landscape, competitive pressures and decision‑making dynamics
- Establish and nurture senior‑level relationships within key accounts, complementing day‑to‑day relationships managed by Account Owners
- Lead or co‑facilitate strategic business reviews and executive‑level conversations
- Act as a trusted advisor, providing insight and thought leadership
- Serve as the primary conduit between key accounts and the Product team
- Translate customer strategy into actionable insights and prioritised input
- Feed emerging trends, capability gaps and competitive signals into product strategy
- Identify upsell and cross‑sell opportunities based on customer need and strategic fit
- Build commercially compelling growth narratives for each key account
- Work with Account Owners to develop and align account‑level growth plans
- Act as the internal voice of the key account customer
- Collaborate with Product, Marketing and Leadership to ensure customer insight informs planning
- Report regularly to the CCO on account health, alignment, opportunity and risk
Skills & Experience
- Proven experience in strategic account management, business development or customer strategy roles (B2B)
- Strong commercial acumen with the ability to build cases for growth
- Excellent communication and influencing skills, including at C‑suite level
- Ability to synthesize complex customer, market and product information
- Cross‑functional experience, particularly with Product teams
- Forward‑thinking, structured and strategic mindset
Why Join Us
- Work in an organisation driving global climate impact
- Shape strategic direction across our highest‑value customer partnerships
- Collaborate with global experts across sustainability, engineering and product
- High‑visibility, high‑impact role with strong autonomy
- Competitive salary, benefits and flexible working
Our Commitment to Inclusion
IES is committed to an inclusive workplace and welcomes applications from all backgrounds, even if you don’t meet every requirement listed. We can provide reasonable adjustments throughout the recruitment process, for example, sharing interview questions in advance, allowing breaks between stages, or offering extra time where needed.
Strategic Planning Director: Key accounts employer: Integrated Environmental Solutions
Contact Detail:
Integrated Environmental Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Planning Director: Key accounts
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, products, and recent news. We want you to walk in feeling confident and ready to impress!
✨Tip Number 3
Practice your pitch! You should be able to clearly articulate how your skills align with the role of Strategic Planning Director. We suggest rehearsing with a friend or in front of a mirror to nail that delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Strategic Planning Director: Key accounts
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Planning Director role. Highlight your experience in strategic account management and how it aligns with our mission at IES. We want to see how you can contribute to our innovative approach!
Showcase Your Commercial Acumen: In your application, emphasise your strong commercial skills and ability to identify growth opportunities. We’re looking for someone who can build compelling narratives for key accounts, so don’t hold back on sharing relevant examples from your past experiences.
Communicate Clearly: Your written communication should be clear and concise. Use straightforward language to convey your ideas and experiences. Remember, we value excellent communication skills, especially when it comes to influencing at the C-suite level!
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly. Plus, it’s a great way to explore more about us and what we stand for at IES!
How to prepare for a job interview at Integrated Environmental Solutions
✨Know Your Key Accounts
Before the interview, dive deep into the key accounts you'll be working with. Understand their business objectives, industry landscape, and competitive pressures. This knowledge will help you demonstrate your strategic mindset and show that you're ready to build those essential relationships.
✨Showcase Your Strategic Thinking
Prepare to discuss how you've previously developed strategic plans for clients or projects. Use specific examples to illustrate your ability to anticipate customer needs and align them with product capabilities. This will highlight your forward-thinking approach, which is crucial for this role.
✨Communicate Effectively
Practice articulating complex ideas clearly and concisely. Since this role involves influencing C-suite executives, being able to communicate your insights and recommendations effectively is key. Consider doing mock interviews with a friend to refine your delivery.
✨Emphasise Collaboration Skills
This position requires collaboration across various teams. Be ready to share examples of how you've successfully worked with cross-functional teams in the past. Highlight your experience in aligning different departments towards a common goal, as this will resonate well with the interviewers.