At a Glance
- Tasks: Coordinate care for patients, ensuring they receive the support they need across health services.
- Company: Join a patient-focused GP practice dedicated to community health and wellbeing.
- Benefits: Gain valuable experience in healthcare while making a real difference in people's lives.
- Other info: Dynamic role with opportunities for personal growth and development in a supportive environment.
- Why this job: Be part of a multidisciplinary team that empowers individuals to manage their health effectively.
- Qualifications: Experience in health or social care, with strong communication and organisational skills.
The predicted salary is between 30000 - 42000 £ per year.
Integrated Care Partnership (ICP) is a large GP Practice with four sites across the Epsom and Ewell Borough, working together with a range of local providers to offer a more personalised and coordinated health and social care to our 32,000 patient population. We are looking to recruit to the post of care coordinator, to work within our Primary Care Network multidisciplinary healthcare team.
Main duties of the job
The successful candidate will play a key role in proactively identifying and working with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. They will work closely with GPs and practice teams, making sure that appropriate support is made available to people; supporting them to understand and manage their condition and ensuring their changing needs are addressed. They will enable people to access the services and support they require to meet their health and wellbeing needs, helping to improve people's quality of life. They will work alongside social prescribing link workers and health and wellbeing coaches to provide an all-encompassing approach to personalised care and enable people to navigate through the health and care system. The post holder will work with a diverse range of people from different cultural and social backgrounds. The ability to work confidently and effectively in a varied, and sometimes challenging environment is essential. The successful candidate will have excellent interpersonal and communication skills, and be organised, patient and empathetic. They will have experience of working in health, social care or other support roles including direct contact with people, families or carers.
About us
ICP is a patient focused and pro-active community-based provider. We are a standalone Primary Care Network and are looking to increase the team of clinicians and GPs working within the Practice. ICP has a strong commitment to delivering high quality community-oriented services, and to working in partnership with service users, carers, health and social care agencies and voluntary agencies.
Job responsibilities
Care coordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly/children and families and those with long-term conditions, to provide coordination and navigation of care and support across health and care services. They work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed. This is achieved by bringing together all the information about a person's identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person. Care coordinators review patients' needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to social prescribing link workers, health and wellbeing coaches, and other professionals where appropriate. Care coordinators could potentially provide time, capacity and expertise to support people in preparing for or following-up clinical conversations they have with primary care professionals to enable them to be actively involved in managing their care and supported to make choices that are right for them. Their aim is to help people improve their quality of life. The successful candidate will be caring, dedicated, reliable and person-focused and enjoy working with a wide range of people. They will have good written and verbal communication skills and strong organisational and time management skills. They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing people, their families and carers with high quality support. This role is intended to become an integral part of the PCN's multidisciplinary team, working alongside social prescribing link workers and health and wellbeing coaches to provide an all-encompassing approach to personalised care and promoting and embedding the personalised care approach across the PCN.
Please note that the role of a care coordinator is not a clinical role.
Person Specification
Experience
- Experience of working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity)
- Knowledge of Safeguarding Children and Vulnerable Adults policies and processes
- Experience of working in Primary Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Care Coordinator in Epsom employer: Integrated Care Partnership
Integrated Care Partnership (ICP) is an exceptional employer, dedicated to fostering a supportive and collaborative work environment for its care coordinators. Located in the vibrant Epsom and Ewell Borough, ICP offers employees the opportunity to make a meaningful impact on the lives of 32,000 patients while benefiting from professional growth through continuous training and development. With a strong commitment to high-quality community-oriented services, ICP promotes a culture of teamwork and inclusivity, ensuring that every team member feels valued and empowered in their role.
Contact Details:
Integrated Care Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Epsom
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work with care coordinators. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you've demonstrated empathy and organisation, as these are key skills for the role.
✨Tip Number 3
Show your passion for personalised care! During interviews, share stories that highlight your commitment to improving people's quality of life. This will resonate well with the values of ICP.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Care Coordinator in Epsom
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Care Coordinator role. We want to see how you can bring your unique touch to our team!
Showcase Your Communication Skills:Since this role requires excellent interpersonal skills, don’t shy away from demonstrating your communication abilities in your written application. Use clear and concise language to convey your thoughts.
Highlight Relevant Experience:Share any past experiences in health or social care that relate to the responsibilities of a Care Coordinator. We love seeing how you've made a difference in people's lives before!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Integrated Care Partnership
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Coordinator. Familiarise yourself with how they work within a multidisciplinary team and the importance of personalised care. This will help you articulate your understanding and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Care Coordinator, excellent communication is key. Prepare examples from your past experiences where you've effectively communicated with patients, families, or colleagues. Highlight situations where your interpersonal skills made a difference in patient care or team collaboration.
✨Demonstrate Empathy and Patience
In your interview, be ready to discuss how you handle challenging situations with empathy and patience. Share specific instances where you've supported individuals with long-term conditions or those from diverse backgrounds, showcasing your ability to connect and provide compassionate care.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Integrated Care Partnership's approach to patient care, team dynamics, and how they support their staff. This not only shows your interest but also helps you gauge if this is the right fit for you.
