At a Glance
- Tasks: Provide non-clinical advice to callers and handle sensitive information with care.
- Company: Integrated Care 24, dedicated to making a real difference in healthcare.
- Benefits: Starting hourly rate of £12.75, full training, and pay enhancements after probation.
- Other info: Full training provided; perfect for those looking to make a difference.
- Why this job: Join a team where your calm voice can truly impact lives during night shifts.
- Qualifications: Excellent communication and IT skills, with a passion for helping others.
The predicted salary is between 26500 - 27500 £ per year.
Integrated Care 24 is seeking an NHS 111 Health Advisor in Norwich to provide non-clinical advice to callers. Ideal candidates will have excellent communication and IT skills, a calm demeanor, and a passion for helping others.
This position offers full training, with a starting hourly rate of £12.75 plus enhancements, increasing after the probation period. You will work predominantly night shifts and be required to handle sensitive information confidentially.
Night NHS 111 Health Advisor: Calm Voices, Real Impact in Norwich employer: Integrated Care 24
Integrated Care 24 is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Night NHS 111 Health Advisor in Norwich, you will benefit from comprehensive training, competitive pay, and the opportunity to make a real difference in people's lives while working in a dynamic team environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Night NHS 111 Health Advisor: Calm Voices, Real Impact in Norwich
✨Tip Number 1
Make sure to research Integrated Care 24 and understand their values. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves providing advice over the phone, try role-playing with a friend or family member to get comfortable with handling different types of calls.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former NHS 111 Health Advisors on LinkedIn to gain insights about the job and maybe even get a referral!
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Night NHS 111 Health Advisor: Calm Voices, Real Impact in Norwich
Some tips for your application 🫡
Show Your Communication Skills:When writing your application, make sure to highlight your communication skills. We want to see how you can convey information clearly and effectively, as this is key for the NHS 111 Health Advisor role.
Keep It Calm and Collected:Since the job requires a calm demeanor, reflect that in your writing. Use a steady tone and avoid overly complex language. We appreciate straightforwardness and clarity!
Passion for Helping Others:Let us know why you’re passionate about helping others. Share any relevant experiences or motivations that drive you to apply for this role. We love seeing genuine enthusiasm!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Integrated Care 24
✨Show Your Calm Demeanour
As a Night NHS 111 Health Advisor, your ability to remain calm under pressure is crucial. During the interview, demonstrate this by taking a moment to collect your thoughts before answering questions. This will show that you can handle stressful situations with poise.
✨Highlight Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated in previous roles or situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Familiarise Yourself with IT Systems
Since the job requires good IT skills, brush up on any relevant software or systems you might encounter. If you have experience with call handling systems or databases, be ready to discuss this in detail during the interview.
✨Express Your Passion for Helping Others
This role is all about making a real impact on people's lives. Be prepared to share personal stories or experiences that highlight your passion for helping others. This will resonate well with the interviewers and show that you're genuinely invested in the role.
