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- Tasks: Welcome patients and transport clinicians, making a real difference in healthcare.
- Company: Join IC24, a leading not-for-profit social enterprise focused on patient care.
- Benefits: Competitive pay, enhanced holiday rates, NHS pension, and free counselling services.
- Why this job: Embrace variety and make an impact in your community while developing your career.
- Qualifications: Full UK driving license and strong empathy skills required.
- Other info: Flexible shifts available with clear pathways for career progression.
The predicted salary is between 12 - 15 £ per hour.
South Essex (Basildon, Thurrock, Southend) - Out of Hours / Weekend and Night Shifts
Must hold a full, clean, manual UK driving license.
The Role:
- Receptionist duties: Welcoming patients with compassion and ensuring confidentiality. Handling a variety of patient needs, including appointment booking, comfort calls, and dealing with sensitive situations. You will need excellent empathy and strong IT skills to navigate systems while offering support, especially in moments of distress. Ensuring two-way communication with the call centres to ensure efficient operations. Accurate record keeping.
- Driver duties: Conduct vehicle and equipment checks and safely transport clinicians to home visits where they will provide essential care. You may also be accompanying clinicians into patient homes. Ensuring correct use of equipment and vehicles at all times.
Every shift offers variety, making it an engaging role while providing the opportunity to make a real difference in the community. There are clear pathways for career progression and development in a variety of roles within IC24.
About you:
Are you ready to embrace the challenge of working in a fast-paced, out-of-hours environment? If you are driven, empathetic, and have a passion for patient care, you will thrive with us. This role is ideal for those who enjoy variety, want to make a tangible difference, and are committed to providing excellent care to patients in the South Essex region.
If you are excited by the opportunity to work for a company dedicated to improving healthcare services and nurturing its workforce, then we want to hear from you.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care, and secondary care support services.
Locations - Thurrock, Basildon, Southend. Flexibility to cover our other bases in Mid Essex where needed. As part of your normal responsibilities, you could be required to work at any of these locations when required.
Hours Available: Weekends and Night Shifts Available. You must be able to drive both Automatic and Manual vehicles as our IC24 cars are a mixture of both!
What's in it for you:
- Hourly rate from £12.25 - £14.70
- Enhanced rates up to 60% on top for bank holidays
- Additional annual leave above statutory minimum based on service
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and Development Opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory Standard DBS disclosure and two references.
We celebrate brave ideas and brave people. We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team.
Driver employer: Integrated Care 24
Contact Detail:
Integrated Care 24 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare sector. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching IC24 and understanding their values. Show them you’re not just another candidate; you’re genuinely excited about making a difference in patient care!
✨Tip Number 3
Practice your driving skills! Since this role involves transporting clinicians, being confident behind the wheel will help you feel more at ease during the practical assessments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the IC24 team!
We think you need these skills to ace Driver
Some tips for your application 🫡
Show Your Empathy: In your application, let us see your compassionate side! Share experiences where you've helped others or dealt with sensitive situations. This role is all about patient care, so we want to know how you connect with people.
Highlight Your Driving Skills: Since a full, clean UK driving licence is a must, make sure to mention your driving experience clearly. If you've driven both manual and automatic vehicles, give us the details – it’ll show you’re ready for the job!
Be Clear and Concise: When filling out your application, keep it straightforward. Use bullet points if needed and avoid jargon. We appreciate clarity, especially when it comes to your skills and experiences relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Integrated Care 24
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Driver and Receptionist at IC24. Familiarise yourself with the key duties like patient interaction, appointment booking, and vehicle checks. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Empathy
Since this role involves dealing with patients in distressing situations, be prepared to share examples of how you've shown empathy in past experiences. Whether it's through customer service or personal anecdotes, showing that you can connect with people on an emotional level is crucial.
✨Highlight Your Driving Skills
Make sure to emphasise your full, clean UK driving licence and any relevant driving experience. Discuss your ability to handle both automatic and manual vehicles, as well as your commitment to safety and vehicle maintenance. This will reassure them that you're ready for the driving aspect of the job.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're genuinely interested in the role and eager to grow within the organisation.