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For Companies At a Glance
- Tasks: Welcome patients and drive clinicians to provide essential care in the community.
- Company: Join IC24, a leading not-for-profit social enterprise in healthcare.
- Benefits: Competitive pay, enhanced holiday rates, NHS pension, and free counselling services.
- Why this job: Make a real difference in patient care while enjoying a dynamic work environment.
- Qualifications: Full UK driving licence and strong empathy skills required.
- Other info: Flexible shifts available with clear career progression opportunities.
The predicted salary is between 12 - 15 £ per hour.
Must hold a full, clean, manual UK driving license.
The Role
- Express innovative ideas, take initiative and save lives.
- This role is an exciting blend of responsibilities:
Receptionist duties:
- Welcoming patients with compassion and ensuring confidentiality.
- Handling a variety of patient needs, including appointment booking, comfort calls, and dealing with sensitive situations.
- You will need excellent empathy and strong IT skills to navigate systems while offering support, especially in moments of distress.
- Ensuring two-way communication with the call centres to ensure efficient operations.
- Accurate record keeping.
Driver duties:
- Conduct vehicle and equipment checks and safely transport clinicians to home visits where they will provide essential care.
- You may also be accompanying clinicians into patient homes.
- Ensuring correct use of equipment and vehicles at all times.
Every shift offers variety, making it an engaging role while providing the opportunity to make a real difference in the community. There are clear pathways for career progression and development in a variety of roles within IC24.
About you
Are you ready to embrace the challenge of working in a fast-paced, out-of-hours environment? If you are driven, empathetic, and have a passion for patient care, you will thrive with us. This role is ideal for those who enjoy variety, want to make a tangible difference, and are committed to providing excellent care to patients in the Mid & South Essex region.
If you are excited by the opportunity to work for a company dedicated to improving healthcare services and nurturing its workforce, then we want to hear from you.
Who are we?
We are Integrated Care 24 (IC24), the leading not-for-profit Social Enterprise providing innovative and patient-focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care, and secondary care support services.
Location: Broomfield Chelmsford
Flexibility to cover our other bases in Southend, Thurrock and Basildon where needed. As part of your normal responsibilities, you could be required to work at any of these locations when required.
Hours Available: Weekends and Night Shifts Available
You must be able to drive both Automatic and Manual vehicles as our IC24 cars are a mixture of both!
What's in it for you:
- Hourly rate from £12.25 - £14.70
- Enhanced rates up to 60% on top for bank holidays
- Additional annual leave above statutory minimum based on service
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and Development Opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory Standard DBS disclosure and two references.
We celebrate brave ideas and brave people.
We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team.
Driver in Chelmsford employer: Integrated Care 24
Contact Detail:
Integrated Care 24 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver in Chelmsford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on IC24. Understand their mission and values, especially how they focus on patient care. This will help you connect your own experiences to what they’re all about.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for drivers and receptionists, like how you handle stressful situations or manage time. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your empathy! In this role, being compassionate is key. Be ready to share examples from your past where you’ve gone above and beyond to help someone, whether it’s in a driving or customer service context.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and can set you apart from other candidates.
We think you need these skills to ace Driver in Chelmsford
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for patient care shine through! Share any relevant experiences that highlight your empathy and commitment to making a difference in the community.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your driving experience, IT skills, and any previous roles that involved reception duties or working in fast-paced environments.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role!
How to prepare for a job interview at Integrated Care 24
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Driver at IC24. Familiarise yourself with the key duties like patient interaction, appointment booking, and vehicle checks. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Empathy
Since this role involves dealing with patients in distressing situations, be prepared to share examples of how you've shown empathy in past experiences. Whether it's through customer service or personal anecdotes, showing that you can connect with people on an emotional level is crucial.
✨Highlight Your Driving Skills
As a Driver, you'll need to prove you have a full, clean UK driving licence and can handle both automatic and manual vehicles. Be ready to discuss your driving experience and any relevant checks you've conducted on vehicles in the past. This shows you're responsible and safety-conscious.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career progression within IC24. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.