At a Glance
- Tasks: Coordinate meetings, maintain records, and support governance processes in a fast-paced environment.
- Company: Join Integrated Care 24 (IC24), a leader in healthcare support and governance.
- Benefits: Enjoy a competitive salary, NHS pension, enhanced leave, and wellbeing perks.
- Other info: Hybrid working in Ashford, Kent, with opportunities for professional development.
- Why this job: Make a real difference in healthcare by ensuring quality and safety across services.
- Qualifications: Organised, detail-focused with experience in administrative or governance roles.
The predicted salary is between 26000 - 26000 £ per year.
Quality, Information, Safety and Governance Coordinator – a key support role at Integrated Care 24 (IC24), ensuring statutory, regulatory and safety responsibilities are met across all services.
Key responsibilities
- Coordinate QISG meetings, agendas, actions and documentation.
- Maintain accurate records including risk registers, complaints logs and governance trackers.
- Support incident, complaints and information request processes (including DSARs and RFIs).
- Produce reports and extract data from governance systems (e.g. Ulysses).
- Support audits, inspections and quality assurance activity.
- Maintain shared mailboxes and ensure timely routing of queries.
- Assist with DSPT and information governance compliance activity.
- Ensure governance documents and archives are accurate, organised and accessible.
About you
You are organised, detail‑focused and comfortable working in a structured, fast‑moving governance environment. You have experience in an administrative, governance, quality or healthcare support role and are confident using systems to manage data, reports and documentation. You understand confidentiality, information governance and data protection, have strong organisational skills and can manage multiple deadlines. You communicate clearly and work well with a range of stakeholders, and are proficient with Microsoft Office (Outlook, Word, Excel, Teams).
What we offer
Annual salary of £26,000, NHS Pension Scheme, enhanced annual leave, inclusive wellbeing benefits, Employee Assistance Programme, professional development, free membership to reward platform, Blue Light Card and other NHS discount schemes.
Location
Ashford, Kent – hybrid working with a minimum of 2 days per week in the office.
Application requirements
Proof of eligibility to work in the UK, satisfactory enhanced DBS disclosure and two references. Employment is subject to the Rehabilitation of Offenders Act.
Commitment to equality
IC24 is committed to equal opportunities for all and encourages applications from diverse backgrounds, including ethnic minorities, people with disabilities, LGBTQ+ communities, neurodiverse individuals and other under‑represented groups.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission for Disclosure to the Disclosure and Barring Service will be required.
Quality, Information, Safety and Governance (QISG) Co-ordinator employer: Integrated Care 24 Ltd
Integrated Care 24 (IC24) is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in Ashford, Kent, we offer a supportive work culture with hybrid working options, competitive salaries, and a comprehensive benefits package including NHS pension schemes and enhanced annual leave. Our commitment to equality and diversity ensures a welcoming environment for all, making IC24 a meaningful place to advance your career in healthcare governance.
StudySmarter Expert Advice🤫
We think this is how you could land Quality, Information, Safety and Governance (QISG) Co-ordinator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Integrated Care 24 Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Integrated Care 24 Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Integrated Care 24 Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality, Information, Safety and Governance (QISG) Co-ordinator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Integrated Care 24 Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Integrated Care 24 Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Integrated Care 24 Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Integrated Care 24 Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Integrated Care 24 Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Integrated Care 24 Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
