Urgent Primary Care Doctor - Face to Face in Norfolk

Who we’re looking for: Urgent Primary Care Doctors with a passion for clinical judgement across a wide spectrum of acute presentations.

Hourly pay: £58.69 per hour plus enhancements for unsociable hours.

Working hours: 20 per week, with structured face‑to‑face base working and opportunities to take on additional shifts across CAS and UCCH.

Location: Norfolk – Kings Lynn, Great Yarmouth or Central Norwich. Base face‑to‑face with remote shift options.

Job Introduction: Urgent care is where your clinical judgement matters most. It’s fast, varied and genuinely impactful work – from reassurance to escalation, from uncertainty to clarity, often within minutes. This role is primarily face‑to‑face in urgent care settings such as UTCs and home visiting services, with the opportunity to work remotely through Clinical Assessment Services (CAS) to shape a portfolio that works for you. At IC24 we deliver urgent care as part of a connected system designed to support decision‑making, reduce unnecessary admissions and ensure patients are seen in the right place, first time.

Key Responsibilities

• Deliver high‑quality, face‑to‑face care – assess and manage patients across urgent care settings, including UTCs and home‑visiting services.
• Make confident, timely decisions – prioritise clinical need, manage risk and determine the most appropriate care pathway, whether that’s treatment, referral or escalation.
• Use your full clinical skillset – provide telephone triage and clinical advice through CAS as part of a wider system.
• Collaborate with multidisciplinary teams, NHS 111, ambulance services and acute trusts to ensure safe, joined‑up care.
• Develop clinical interests – involve yourself in areas such as frailty, end‑of‑life care, paediatrics and complex acute presentations.
• Progress your career – pursue senior roles, including progression into Clinical Navigator positions for system‑wide clinical oversight and leadership.

What matters in this role

• Enjoys the pace and variety of urgent care.
• Confident in managing uncertainty and undifferentiated presentations.
• Makes clear, safe clinical decisions under pressure.
• Communicates effectively with patients and colleagues.
• Works well within multidisciplinary teams.
• Values flexibility, collaboration and continuous improvement.

Benefits

• Hourly pay of £58.69 per hour plus enhancements for unsociable hours.
• Opportunity to join the NHS Pension Scheme.
• Enhanced bank holiday rates.
• Additional annual leave above statutory minimum based on service.
• Enhanced family leave (maternity, paternity and adoption leave and pay).
• Inclusive wellbeing benefits.
• Employee Assistance Programme including free 24/7 independent counselling and occupational health services.
• Professional development opportunities.
• Free membership to our reward and discount platform.
• Access to Blue Light Card and other NHS discount schemes.

Employment Requirements

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS with barring disclosure and two references.

Equal Opportunities

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals and other under‑represented groups. We’re dedicated to creating an inclusive environment where everyone feels they belong. We have a duty to safeguard, protect and promote the welfare for those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage. If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact our recruitment team at careers@ic24.nhs.uk.