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- Tasks: Welcome patients and transport clinicians, ensuring care and confidentiality.
- Company: Join IC24, a leading not-for-profit social enterprise improving healthcare services.
- Benefits: Earn £12.71 per hour, with enhanced rates for unsociable hours and extra annual leave.
- Other info: Flexible shifts available across multiple locations with clear career progression.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Full UK driving licence required; empathy and IT skills are essential.
The predicted salary is between 12 - 13 £ per hour.
The Driver Receptionist role at IC24 based in Broomfield Chelmsford is a temporary position offering a dynamic combination of responsibilities, including both reception and transport duties. With a salary starting at £12.71 per hour, this role also provides enhancements for unsociable hours, making it a financially rewarding opportunity. Working primarily during out-of-hours, weekends, and night shifts, the role is ideal for individuals looking to make a tangible impact in the Mid & South Essex region. With the flexibility to work across multiple locations including Southend, Thurrock and Basildon, this position offers variety and potential career growth within a leading not-for-profit social enterprise committed to improving healthcare services.
Main duties of the job
- Welcoming patients with compassion and ensuring confidentiality.
- Handling a variety of patient needs, including appointment booking, comfort calls, and dealing with sensitive situations.
- Using excellent empathy and strong IT skills to navigate systems while offering support, especially in moments of distress.
- Ensuring two-way communication with call centres to ensure efficient operations.
- Conducting vehicle and equipment checks and safely transporting clinicians to home visits, possibly accompanying them into patient homes.
- Ensuring correct use of equipment and vehicles at all times.
Every shift offers variety, making it an engaging role while providing the opportunity to make a real difference in the community. There are clear pathways for career progression and development in a variety of roles within IC24.
Location
Broomfield Chelmsford. Flexibility to cover other bases in Southend, Thurrock and Basildon when required.
Hours
Weekends and night shifts are available.
Benefits
- Hourly rate from £12.71.
- Enhanced rates up to 60% on top for bank holidays.
- Additional annual leave above statutory minimum based on service.
- Opportunity to join the NHS Pension Scheme.
- Free 24/7 independent counselling service.
- Learning and Development Opportunities.
- Free membership to reward and discount platform.
- Access to Blue Light Card and other NHS Discount Schemes.
Qualifications
Must hold a full, clean, manual UK driving licence and have the ability to drive both automatic and manual vehicles.
Disclosure and Barring Service Check
This role requires a satisfactory Standard DBS disclosure and two references. The post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to be made to the Disclosure and Barring Service.
About us
Integrated Care 24 (IC24) is a leading not-for-profit social enterprise focused on delivering innovative, patient-centered primary care services. We serve over 6 million patients with services including GP-led out-of-hours care, the NHS 111 service, and both primary and secondary care support. We are committed to enhancing access to health and social care, fostering a diverse and inclusive workforce, and encouraging applications from ethnic minorities, applicants with a disability, and other under-represented groups.
Equal Opportunity
We are committed to providing equal opportunities for all people and particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.
Driver Receptionist in Chelmsford employer: Integrated Care 24 Ltd
Contact Detail:
Integrated Care 24 Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Receptionist in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the healthcare sector. A personal recommendation can go a long way in landing that Driver Receptionist role.
✨Tip Number 2
Prepare for the interview by practising common questions related to empathy and patient care. Think about scenarios where you’ve had to handle sensitive situations and how you managed them. We want to see your compassionate side!
✨Tip Number 3
Show off your IT skills! Familiarise yourself with any relevant software or systems that might be used in the role. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Driver Receptionist in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Driver Receptionist role. Highlight your empathy, IT skills, and any relevant driving experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can make a difference in the community. Be genuine and let your personality come through.
Showcase Your Flexibility: Since this role involves working weekends and night shifts, make sure to mention your availability. We love candidates who are flexible and ready to jump in when needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Integrated Care 24 Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Driver Receptionist role. Familiarise yourself with the key responsibilities like handling patient needs and conducting vehicle checks. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Empathy
Since this role involves interacting with patients during distressing moments, be prepared to discuss how you’ve shown empathy in past experiences. Share specific examples that highlight your ability to handle sensitive situations with care and compassion.
✨Demonstrate Your IT Skills
As a Driver Receptionist, you'll need strong IT skills to navigate various systems. Brush up on any relevant software or tools mentioned in the job description. Be ready to explain how you've used technology effectively in previous roles to improve efficiency.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.