At a Glance
- Tasks: Welcome patients, manage appointments, and transport clinicians safely.
- Company: Join IC24, a not-for-profit social enterprise focused on patient care.
- Benefits: Flexible hours, career progression, and the chance to make a difference.
- Other info: Work out of hours during weekends and nights for a dynamic experience.
- Why this job: Blend compassion with driving to support healthcare in your community.
- Qualifications: Full, clean manual UK driving license required; empathy and IT skills are a plus.
The predicted salary is between 24000 - 30000 £ per year.
Overview
The Receptionist/Driver role at IC24 is a dynamic position encompassing a range of responsibilities.
Receptionist duties:
- Welcoming patients with compassion and ensuring confidentiality;
- Handling appointment bookings, comfort calls, and sensitive situations;
- Maintaining accurate records;
- Liaising with call centres to ensure efficient operations;
- Strong empathy and IT skills required.
Driver duties:
- Conduct vehicle and equipment checks;
- Safely transport clinicians to home visits;
- May accompany clinicians into patient homes;
- Ensure correct use of equipment and vehicles at all times.
Location: South Essex (Basildon, Thurrock, Southend). Hours are out of hours during weekends and night shifts. A full, clean manual UK driving license is required and ability to drive both automatic and manual vehicles.
About us: Integrated Care 24 (IC24) is a not-for-profit social enterprise providing patient-focused primary care services. IC24 serves over 6 million patients and offers GP-led out-of-hours services, NHS 111, and related services. We are committed to equality and inclusion in recruitment.
Job responsibilities:
- Express innovative ideas, take initiative and save lives.
- This role blends responsibilities including:
- Welcoming patients with compassion and ensuring confidentiality.
- Handling patient needs such as appointment booking, comfort calls, and sensitive situations.
- Excellent empathy and IT skills to navigate systems and provide support during distressing moments.
- Ensuring two-way communication with call centres for efficient operations.
- Vehicle and equipment checks; safely transporting clinicians to home visits; may accompany clinicians into patient homes.
- Ensuring correct use of equipment and vehicles at all times.
There are clear pathways for career progression within IC24.
Qualifications:
- Must hold a full, clean, manual UK driving license.
- Ability to drive both automatic and manual vehicles.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act and a DBS check.
Driver/Receptionist in Basildon employer: Integrated Care 24 Ltd
IC24 is an exceptional employer that prioritises patient care and employee well-being in the vibrant South Essex area. With a strong commitment to equality and inclusion, we offer flexible out-of-hours shifts that allow for a work-life balance while providing meaningful contributions to the community. Our supportive work culture fosters professional growth through clear career progression pathways, making IC24 a rewarding place to develop your skills as a Driver/Receptionist.
StudySmarter Expert Advice🤫
We think this is how you could land Driver/Receptionist in Basildon
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Integrated Care 24 Ltd.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Integrated Care 24 Ltd.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Integrated Care 24 Ltd.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Integrated Care 24 Ltd. Apply directly through us to stand out!
We think you need these skills to ace Driver/Receptionist in Basildon
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Integrated Care 24 Ltd. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Driver/Receptionist, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Integrated Care 24 Ltd
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Integrated Care 24 Ltd. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
