At a Glance
- Tasks: Lead a team to deliver top-notch soft services and innovate client solutions.
- Company: Join JLL, a forward-thinking company in the corporate soft service sector.
- Benefits: Competitive salary, career growth, and the chance to shape the future of soft services.
- Other info: Exciting opportunity for innovation and professional development in a dynamic environment.
- Why this job: Be a key player in a growing business and make a real impact on client relationships.
- Qualifications: Proven leadership skills and experience in client relationship management.
The predicted salary is between 60000 - 80000 £ per year.
JLL Soft Services are looking to appoint an Operations Director for their Corporate Soft Service Business across the UK. The successful candidate will be able to demonstrate and implement innovative soft service solutions, develop a strong client relationship, and be an ambassador for the brand of the company.
You would be required to lead a team to deliver a first-class service across Integrals corporate client portfolio, taking ownership of the workplace, daily operation, and being responsible for ensuring all management information is co-ordinated. This is a new and exciting opportunity to be part of a growing and innovative business.
Role requirements:- To provide strategic leadership across the accounts.
- Lead in the delivery of significant profitable growth through new and existing client contracts and relationships.
- Lead innovation across all soft services, identifying opportunities for organic growth and new business.
- Client development and retention through pro-actively building long lasting client relationships.
- To lead and grow the operations team members to deliver all contractual requirements and encourage idea generation to improve service delivery.
- Develop and deliver a robust site strategic development plan in all areas of responsibility.
- Drive operational excellence and therefore an efficient operating model.
Operations Director - Soft Services employer: Integral UK
JLL Soft Services is an exceptional employer, offering a dynamic work environment where innovation and client relationships are at the forefront. With a strong focus on employee development and a culture that encourages idea generation, you will have the opportunity to lead a talented team while driving operational excellence across the UK. Join us in this exciting role and be part of a growing business that values your contributions and fosters meaningful career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director - Soft Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy to reach out for informational chats. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Showcase your expertise! When you get the chance to meet potential employers, be ready to discuss your innovative ideas for soft services. Bring examples of how you've led teams or improved operations in the past. We want to see your passion shine through!
✨Tip Number 3
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will help you tailor your responses and show them you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen together!
We think you need these skills to ace Operations Director - Soft Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Director role. Highlight your experience in leading teams and delivering innovative solutions, as these are key for us at JLL Soft Services.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've built strong client relationships and driven growth in previous positions.
Showcase Your Leadership Skills:We want to see your leadership style! In your application, mention how you've successfully led teams and encouraged idea generation to improve service delivery in past roles.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with JLL Soft Services.
How to prepare for a job interview at Integral UK
✨Know Your Soft Services Inside Out
Make sure you’re well-versed in the latest trends and innovations in soft services. Research JLL's approach and be ready to discuss how you can implement innovative solutions that align with their brand values.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to inspire and develop team members, as well as how you’ve driven operational excellence in previous roles.
✨Build a Client-Centric Mindset
Think about how you can demonstrate your ability to build and maintain strong client relationships. Be ready to share specific strategies you've used to enhance client satisfaction and retention.
✨Prepare for Strategic Discussions
Since this role involves strategic leadership, come prepared with ideas for site development plans and growth opportunities. Show that you can think critically about the business and have a vision for its future.
