At a Glance
- Tasks: Manage high standards of operational services in Mechanical, Electrical and public health systems.
- Company: Join a leading firm focused on delivering exceptional facilities management.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and innovation in service delivery.
- Why this job: Make a real impact by ensuring seamless operations for clients and their visitors.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
The Technical Services Manager (TSM) is responsible for managing the high standard of operational services in Mechanical, Electrical and public health (MEP) systems required across the WPM portfolio, ensuring consistent, seamless and efficient standards are met, to ensure the Occupiers and their visitors can focus on their core business.
Responsibilities:
- Manage the delivery of planned and reactive Hard FM services across all properties having total responsibility for operational performance (Direct labor and specialist Sub-Contractors), Health & Safety, Human Resource Management, meeting all quality & compliance standards and service level agreements to achieve targeted profitability.
- Review all existing site-specific policies and operational procedures (EOP, SOP) to ensure they fit with the value framework and make all necessary changes to ensure our operational delivery model is consistent with ISO 9001 standards and the requirements of our client(s).
- Develop and implement operational best practices and working initiatives.
- Ensure building regulations, statutory obligations, legislative compliance, and best working practice are delivered.
- Effectively contribute to the completion of individual buildings Activity Calendar and significant building events. E.g. Annual black building tests, M&E audits, actions, and document review.
Technical Service Manager in Luton employer: Integral UK
Contact Detail:
Integral UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Manager in Luton
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your experience aligns with their operational standards and compliance requirements. Be ready to discuss how you can contribute to their success!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. We can help you refine your answers to common questions about managing operational performance and health & safety standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can bring your expertise in MEP systems to our team!
We think you need these skills to ace Technical Service Manager in Luton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Service Manager role. Highlight your experience in managing MEP systems and any relevant certifications. We want to see how your skills align with our operational standards!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the TSM position. Share specific examples of how you've managed Hard FM services and met compliance standards in the past.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you’ve successfully tackled challenges in operational performance or health and safety. We love candidates who can think on their feet and implement best practices!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Integral UK
✨Know Your MEP Systems
Make sure you brush up on your knowledge of Mechanical, Electrical, and Public Health systems. Be ready to discuss how you've managed these services in the past and any specific challenges you've faced. This will show that you understand the core responsibilities of the Technical Service Manager role.
✨Demonstrate Compliance Knowledge
Familiarise yourself with ISO 9001 standards and other relevant regulations. During the interview, be prepared to explain how you've ensured compliance in previous roles. This will highlight your attention to detail and commitment to maintaining high operational standards.
✨Showcase Leadership Skills
As a TSM, you'll be managing teams and subcontractors. Think of examples where you've successfully led a team or project, focusing on how you motivated others and achieved results. This will help the interviewers see you as a strong leader who can drive performance.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a sudden equipment failure or a compliance issue. Practise your responses to these scenarios, demonstrating your problem-solving skills and ability to maintain service levels under pressure.