Cleaning Supervisor
Location
Mobile role covering Cardiff and Bristol sites
Security Clearance
Security clearance required
Role Overview
We are seeking an experienced Cleaning Supervisor to operate at our Cardiff and Bristol facilities. This hands-on role requires working alongside teams while maintaining high-level oversight, quality standards, and client relationships.
Key Responsibilities
Team Leadership
- Oversee and work alongside cleaning staff, monitoring performance and standards
- Conduct daily catch-ups with Team Leaders and teams
- Hold team meetings with comprehensive notes
- People Management
- Deliver Toolbox Talks, training and support staff learning
Quality and Compliance
- Conduct audits to ensure service excellence
- Review Risk Assessments and Method Statements with Manager and H&S team
- Check and update site documentation packs to ensure legislative compliance
- Report all incidents through appropriate channels
- Ensure first-class cleaning service delivery across all areas
Client and Stakeholder Management
- Act as primary client contact for communications
- Conduct audits jointly with Team Leaders and clients
- Communicate with Facilities Manager and Senior Management
- Liaise with contractors and arrange tanker services
- Arrange road closures for deliveries and collections
Systems and Administration
- Log, update and close Work Orders on Corrigo (CAFM)
- Collect stock sheets from Team Leaders and order cleaning materials online
- Price jobs and submit for approval
- Check and respond to work emails daily
- Maintain accurate records and documentation
Essential Requirements
- Proven supervisory experience with strategic site management responsibilities
- Must be able to obtain and maintain security clearance
- Full UK driving licence to travel between sites regularly
- Strong leadership and communication skills
- Excellent understanding of Health and Safety regulations including COSHH and RAMS
- Experience with facilities management systems
- IT proficient with email and online ordering systems
- Flexible approach to working hours
Desirable Requirements
- Multi-site cleaning operations experience
- Experience in secure or government environments
- Knowledge of CMO /Corrigo or similar CAFM reporting systems
Personal Attributes
Strategic thinker with hands-on capability, strong problem-solver, excellent conflict resolution skills, professional, reliable, and committed to service excellence.
Working Arrangements
Mobile position requiring regular travel between Cardiff and Bristol sites. Company vehicle may be provided. Monday to Friday.
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