At a Glance
- Tasks: Manage high standards of operational services in Mechanical, Electrical and public health systems.
- Company: Join a leading firm focused on delivering exceptional facilities management.
- Benefits: Attractive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and innovation in a collaborative team.
- Why this job: Make a real difference by ensuring seamless operations for businesses and their visitors.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
The Technical Services Manager (TSM) is responsible for managing the high standard of operational services in Mechanical, Electrical and public health (MEP) systems required across the WPM portfolio, ensuring consistent, seamless and efficient standards are met, to ensure the Occupiers and their visitors can focus on their core business.
Responsibilities:
- Manage the delivery of planned and reactive Hard FM services across all properties having total responsibility for operational performance (Direct labor and specialist Sub-Contractors), Health & Safety, Human Resource Management, meeting all quality & compliance standards and service level agreements to achieve targeted profitability.
- Review all existing site-specific policies and operational procedures (EOP, SOP) to ensure they fit with the value framework and make all necessary changes to ensure our operational delivery model is consistent with ISO 9001 standards and the requirements of our client(s).
- Develop and implement operational best practices and working initiatives.
- Ensure building regulations, statutory obligations, legislative compliance, and best working practice are delivered.
- Effectively contribute to the completion of individual buildings Activity Calendar and significant building events. E.g. Annual black building tests, M&E audits, actions, and document review.
Technical Service Manager in Birmingham employer: Integral UK
As a Technical Services Manager at our company, you will thrive in a dynamic work environment that prioritises excellence and innovation in Mechanical, Electrical, and Public Health systems. We offer competitive benefits, a collaborative culture that encourages professional growth, and opportunities to lead impactful projects across our diverse portfolio. Join us in a location that not only supports your career aspirations but also fosters a sense of community and commitment to quality service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Service Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their operational standards and be ready to discuss how your experience aligns with their needs. We want you to shine and show them why you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. We can’t stress enough how being well-prepared can boost your confidence and help you ace that interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression. We believe this small gesture shows your enthusiasm and professionalism, making you stand out from the crowd.
We think you need these skills to ace Technical Service Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Service Manager role. Highlight your experience in managing MEP systems and any relevant certifications. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about operational services and how you can contribute to our high standards. Keep it engaging and personal – we love a good story!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage Hard FM services effectively. Numbers and results speak volumes, so don’t hold back on the details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Integral UK
✨Know Your MEP Systems
Make sure you brush up on your knowledge of Mechanical, Electrical, and Public Health systems. Be ready to discuss how you've managed these services in the past and any specific challenges you've faced. This will show that you understand the core responsibilities of the Technical Service Manager role.
✨Demonstrate Compliance Knowledge
Familiarise yourself with ISO 9001 standards and other relevant regulations. During the interview, be prepared to explain how you've ensured compliance in previous roles. This will highlight your attention to detail and commitment to quality, which are crucial for this position.
✨Showcase Your Leadership Skills
As a TSM, you'll be managing teams and subcontractors. Think of examples where you've successfully led a team or project, focusing on how you motivated others and achieved operational goals. This will help the interviewers see you as a strong candidate who can drive performance.
✨Prepare Questions About Operational Best Practices
Have a few insightful questions ready about the company's operational practices and how they align with industry standards. This shows your genuine interest in the role and your proactive approach to improving service delivery.
