Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage Front of House services and ensure a welcoming environment for all visitors.
- Company: Integral UK Ltd, a company dedicated to high-quality service and customer satisfaction.
- Benefits: Competitive salary, supportive team culture, and opportunities for personal growth.
- Why this job: Be the face of the company and make a real difference in visitor experiences.
- Qualifications: Experience in a similar role and strong organisational skills are essential.
- Other info: Join a dynamic team with a focus on excellence and customer service.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
As a Receptionist at our Birchwood office, you will direct, co-ordinate and escalate as appropriate any facilities related matters.
Part Time Hrs – 9am – 3pm
You will report to the Facilities Manager and is the local point of contact, the focus is the customer experience.
You will have ownership of the Front of House services and is responsible for Reception, Switchboard and other site related duties.
They are responsible for providing support to ensure facilities and services are provided in an effective, efficient and compliant manner.
Essential duties and responsibilities include (but are not limited to):
Responsibilities
- Customer Service and Site Operations
- Management of the Front of House services
- Greet, assist and direct candidates, new hires, visitors and contractors to the appropriate member staff
- Receive, direct and relay telephone, email and other queries
- Maintain the high standards of the Front of House and office areas, keeping them in good order
- Administration of parking spaces
- Manage onsite meeting rooms arranging refreshments and hospitality requirements
- Conduct daily meeting room checks
- Handle all incoming and outgoing mail (digital and physical)
- Assist in coordinating the repair and maintenance of the site and office equipment
- Issuing access badges for office staff, visitors and vendors
- Maintain the visitors sign-in book
- Monitors and ensures office housekeeping and cleanliness is delivered to highest quality
- Champion company office policies and procedures
- Provide contractor management, carrying out site inductions and monitoring whilst on site
- Porterage activities, ensuring deliveries are passed to their recipient without delay
- Re-stocking of office consumables
- Ad-hoc cleaning required (dishwasher, coffee machine cleans etc)
Additional Duties & Responsibilities
- Promotes a high level of satisfaction amongst end users by anticipating and promptly responding to their service requirements
- Gives direction on site to promote engagement and excellence in customer service and delivery
- Provide administrative support to the Facilities Manager
- Creation and collation of company identification cards
- Assistance with monitoring the delivery of all hard and soft services including reactive repairs, PPM works, direction and supervision of subcontracted services
- Acknowledges that the role of Workplace Ambassador reflects the company standards. Proper telephone, Front of House procedures and quality of service is essential
- Support emergency preparedness and crisis planning, following all emergency and evacuation procedures
Essential Qualifications/Experience
- Previous experience in a similar role
- Proficiency in Microsoft Office Suite
- Good organisational and interpersonal skills
Desirable Qualifications/Experience
- Customer service
- Business administration
- Use of CAFM systems
- Knowledge of FM practices and procedures
#J-18808-Ljbffr
Workplace Ambassador employer: Integral UK Ltd
Contact Detail:
Integral UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Ambassador
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Integral UK Ltd. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being a Workplace Ambassador.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can highlight your previous experience in customer service and administration, as these are key for the role. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a Front of House role. Make sure you’re dressed smartly and professionally for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Workplace Ambassador
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workplace Ambassador role. Highlight your previous experience in similar positions and showcase your organisational and interpersonal skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific responsibilities from the job description that excite you and how your past experiences align with them. Let us know why you want to join StudySmarter!
Show Off Your Customer Service Skills: Since this role is all about providing top-notch service, make sure to highlight any customer service experience you have. Share examples of how you've gone above and beyond to ensure satisfaction. We love candidates who can champion our office policies and procedures!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s super easy and ensures your application gets to the right place. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Integral UK Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Workplace Ambassador. Familiarise yourself with tasks like managing Front of House services and handling queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent service, be ready to share examples from your past experiences where you went above and beyond for customers. Highlight your ability to anticipate needs and respond promptly, as this aligns perfectly with what Integral UK Ltd is looking for.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to the job. For instance, how would you handle a difficult visitor or manage multiple queries at once? Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.
✨Dress the Part and Be Professional
As a Workplace Ambassador, you'll be the face of the company, so make sure to dress smartly for your interview. A professional appearance sets the tone and shows that you take the role seriously. Also, remember to maintain a positive attitude and engage with everyone you meet during the process.
