At a Glance
- Tasks: Support technical operations and manage contractor access across a new multi-building campus.
- Company: Join JLL, a leader in real estate and investment management.
- Benefits: Full-time role with opportunities for career growth and development.
- Other info: Dynamic work environment with a focus on safety and compliance.
- Why this job: Be part of a team shaping the future of real estate with innovative solutions.
- Qualifications: Experience in building services or facilities engineering is essential.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Role Purpose: The Defects & Works Engineer provides essential on-the-ground technical and operational support to the Defects & Ongoing Works Manager across a newly completed 9-building campus transitioning from construction into operational maintenance. This role is the day-to-day engine of the defects and remedial works programme - present on site, working directly with contractors, and ensuring that all works are carried out safely, efficiently, and to the required standard.
A central and critical element of this role is the management of the site's permit-to-work system, contractor access control, and safe isolation procedures. The post-holder will escort contractors across all 9 buildings, manage the issuing and clearance of permits to work, oversee isolations of building services, and ensure that every person working on site does so in a safe and compliant manner. The Engineer will also maintain the live defects register on behalf of the Manager and act as the primary point of daily contact for contractors attending site.
Key Responsibilities:
- Contractor Escorting & Access Management
- Permit to Work (PTW) Management
- Isolation Management
- Defect Identification & Register Management
- Technical Support & Works Coordination
- Health, Safety & Compliance
- Communication & Reporting
Person Specification:
Essential:
- Demonstrable experience in a building services, facilities engineering, or site-based technical role
- Experience operating within a permit-to-work system as an Authorised Person or Permit Controller
- Proven experience managing contractor access, escorting, and site inductions
- Practical understanding of mechanical and/or electrical isolation procedures (LOTO)
- Ability to read and interpret engineering drawings, M&E schematics, and as-built documentation
Desirable:
- Experience on a newly completed campus or large multi-building development
- Background working in a post-practical-completion or DLP environment
- Experience with CAFM or defect management software (e.g. Concept, Planon, Asite)
- Knowledge of BMS (Building Management System) operation
Qualifications:
- IOSH Managing Safely or NEBOSH General Certificate (or working towards)
- CSCS Card (Skilled Worker or above)
- Valid Authorised Person qualification relevant to mechanical and/or electrical systems (or demonstrable equivalent experience)
- First Aid at Work certificate
Skills & Attributes:
- Highly organised with strong attention to detail
- Clear and confident communicator - able to direct and challenge contractors assertively
- Methodical approach to record-keeping and documentation
- Ability to prioritise and manage multiple concurrent tasks in a busy, fast-paced environment
- Physically able to carry out regular site inspections across multiple buildings including plant rooms, roof areas, and confined spaces
- Competent user of Microsoft Office (Word, Excel, Outlook)
Key Working Relationships:
- Defects & Ongoing Works Manager (direct line manager)
- Principal Contractor Site Team
- Specialist Subcontractors across all trades (M&E, civil, façade, fit-out, specialist systems)
- Facilities Management Operations Team
- Building Occupants and End Users
- Site Security Team
- Health & Safety Advisor
- Design Consultants (as required for technical queries)
Key Performance Indicators:
- Permit compliance - 100% of works on site covered by a valid, current permit at all times
- Contractor access - all contractors escorted, inducted, and signed in prior to commencing work
- Isolation management - zero reinstatements without formal authorisation; isolation register maintained and current at all times
- Defect logging - all new defects entered onto the register within 24 hours of identification, with photographic evidence
- Defect verification - completed works inspected and signed off within agreed timeframe
- Safety inspections - daily site walk completed and documented for all active work areas
- RAMS review - no contractor commences work without approved RAMS on file
- Zero PTW-related safety incidents
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
Multiskilled Engineer in West Bromwich employer: Integral UK Ltd
JLL Work Place Management is an exceptional employer, offering a dynamic work environment in the heart of London where skilled Water Technicians can thrive. With a strong focus on employee growth, comprehensive benefits including health insurance and a pension scheme, and the opportunity to work on prestigious properties, JLL fosters a culture of excellence and professional development that empowers its team members to deliver outstanding service while ensuring compliance with health and safety regulations.
