At a Glance
- Tasks: Lead technical services for a landmark corporate office, ensuring operational excellence.
- Company: Join a leading firm in facilities management with a focus on innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Great opportunity for career advancement in a supportive team culture.
- Why this job: Make a real impact by ensuring safety and compliance in a dynamic environment.
- Qualifications: Technical qualification in engineering and experience in facilities management required.
The predicted salary is between 60000 - 75000 £ per year.
Seeking a Technical Services Manager based in Southwark Street, Bankside.
Role Purpose
The Technical Services Manager is responsible for leading the delivery of all hard facilities management (FM) services across a landmark corporate office portfolio in London. This role is pivotal in ensuring a safe, compliant, and fully operational built environment. You will drive operational excellence, manage a dedicated technical team, and oversee specialist contractors to maintain the highest standards of service for our client, ensuring the resilience of their critical engineering systems and supporting their core business objectives.
Key Responsibilities
- Technical & Engineering Operations
- Oversee the delivery of all Planned Preventative Maintenance (PPM) and reactive maintenance for mechanical, electrical, plumbing (M&E), and building fabric assets.
- Ensure all critical systems—including HVAC, uninterruptible power supplies (UPS), generators, fire and life safety systems, and Building Management Systems (BMS)—are maintained to the highest standards of performance and reliability.
- Implement and manage a robust asset management strategy, including lifecycle planning and capital expenditure (CapEx) forecasting.
- Act as the primary technical authority on-site, providing expert guidance on complex engineering issues and leading troubleshooting efforts during incidents.
- Compliance, Risk & Safety Management
- Guarantee 100% statutory and legislative compliance for all technical services, maintaining up-to-date records for auditing purposes.
- Champion a best-in-class health and safety culture, ensuring all work is conducted in accordance with JLL and client policies.
- Manage the contractor safety approval process, including the review of Risk Assessments and Method Statements (RAMS).
- Develop and maintain the site's business continuity and emergency response plans for all M&E-related scenarios.
- Financial & Commercial Management
- Develop, manage, and report on the annual technical services budget, including operational expenditure and small project works.
- Provide accurate financial forecasting and variance analysis, identifying risks and opportunities for cost savings.
- Review and approve contractor proposals and invoices, ensuring value for money is achieved without compromising quality or safety.
- Identify opportunities for efficiency improvements and energy savings to support both financial and sustainability goals.
- Team & Contractor Management
- Lead, mentor, and develop a team of on-site engineering technicians, promoting a culture of high performance, collaboration, and continuous improvement.
- Manage the procurement, onboarding, and performance of all specialist M&E service partners and subcontractors.
- Conduct regular performance reviews with key contractors to ensure adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Client & Stakeholder Management
- Serve as the main point of contact for the client on all technical service matters, building a strong, trust-based relationship.
- Produce and present clear, concise reports on technical performance, risks, budgets, and key initiatives to both client and JLL leadership.
- Collaborate effectively with other FM service lines (e.g., soft services, projects) to deliver a seamless and integrated workplace experience.
Required Qualifications & Experience
- Essential: A recognized technical qualification in a relevant discipline, such as Mechanical Engineering, Electrical Engineering, or Building Services (e.g., HNC, HND, or Degree).
- Essential: A formal health and safety qualification (e.g., IOSH Managing Safely or NEBOSH General Certificate).
- Experience: Proven experience as a Technical Services Manager, Engineering Manager, or similar role within a demanding corporate or critical environment in the UK.
- Technical Skills: In-depth knowledge of modern building services, M&E systems, BMS, and CAFM (Computer-Aided Facilities Management) systems.
- Leadership: Demonstrable experience leading and motivating in-house technical teams and managing third-party contractors.
- Financial Acumen: Strong experience with budget management, financial forecasting, and commercial negotiation.
- Communication: Excellent client-facing and communication skills, with the ability to articulate complex technical issues to a non-technical audience.
- Mindset: A proactive, problem-solving mindset with a strong commitment to quality, safety, and customer service.
Location: On-site – London, GBR
Technical Services Manager employer: Integral UK Ltd
As a Technical Services Manager at our prestigious location on Southwark Street, Bankside, you will join a dynamic team dedicated to operational excellence in facilities management. We pride ourselves on fostering a collaborative work culture that prioritises employee growth and development, offering comprehensive training and mentorship opportunities. With a strong commitment to health and safety, as well as sustainability initiatives, we provide a rewarding environment where your expertise will directly contribute to the success of our landmark corporate office portfolio.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to folks who work at companies you’re interested in. A personal connection can make all the difference!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in technical services management and how it relates to the role you’re applying for.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you on their radar. Plus, it’s a great opportunity to reiterate why you’re the perfect fit!
We think you need these skills to ace Technical Services Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Services Manager role. Highlight your relevant experience in facilities management, technical operations, and team leadership. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in managing technical services and how you can contribute to our team's success.
Showcase Your Technical Skills:Don’t forget to highlight your technical qualifications and experience with M&E systems, BMS, and CAFM. We’re looking for someone who can hit the ground running, so make sure we know about your expertise!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Integral UK Ltd
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of mechanical, electrical, and plumbing systems. Be ready to discuss specific examples of how you've managed PPM and reactive maintenance in the past. This role is all about technical expertise, so show them you know your stuff!
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading teams and managing contractors. Think of examples where you’ve motivated your team or improved performance. They’ll want to see that you can drive operational excellence and foster a culture of collaboration.
✨Be Compliance Savvy
Familiarise yourself with health and safety regulations relevant to the role. Be ready to discuss how you've ensured compliance in previous positions. Highlight any experience you have with risk assessments and emergency response plans, as this will be crucial for the job.
✨Financial Acumen is Key
Brush up on your budget management skills. Be prepared to discuss how you've developed and managed budgets in the past, including any cost-saving initiatives you've implemented. They’ll want to know you can handle financial forecasting and commercial negotiations effectively.
