At a Glance
- Tasks: Manage property and asset operations while ensuring financial accuracy and compliance.
- Company: Join JLL, a leader in real estate shaping a better world.
- Benefits: Flexible work options, professional growth opportunities, and personalised benefits.
- Other info: Be part of a diverse team committed to innovation and inclusion.
- Why this job: Make a real impact in the dynamic world of property management.
- Qualifications: 10+ years in property management with strong financial and IT skills.
The predicted salary is between 56700 - 69300 £ per year.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We support them through professional growth, flexibility, and personalised benefits to manage life in and outside of work.
Financial Management including service charge: Ensure accuracy of all financial data and reporting, including occupier charges. Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, managing service charge recoverable and non-recoverable expenditure, supplier payments etc.). Approve invoices, meeting KPIs on Accounts Payable actions. Demonstrate strong cost management and financial acumen i.e. reviewing service charge cash flow and budget regularly to ensure all supplier payments are made in time.
Data and Systems Management: Maintain all data held on internal systems to ensure accuracy within JLL and client KPI's. Maintain accuracy of all occupier data, including managing and reporting on key lease event data. Proficiency in MS Office and JLL property management systems.
Supplier and Facility Management: Manage performance of third-party suppliers alongside FM colleagues and/or third-party FM providers.
Inspections: Ensure all portfolio sites maintain high standards of presentation using the JLL Vision inspection tool to report, manage and resolve any issues efficiently. Ensure that all properties are presented to a high standard using the JLL site presentation tool to record and manage any issues.
Transactions: Manage transitions in/out at client and property level. Support with property management due diligence in relation to any purchases. Ensuring properties are ready for sale and support with disposal. Understand and adhere to the client PMA, their asset strategies and KPIs.
Lease and Legal Management: Manage lease and license process, including drafting recommendations and instructing solicitors. Support wider transactional activity, including sales and lettings (i.e. CPSE's). Ensuring tenant compliance with lease covenants, recommending remedies to breaches, and managing any issues through to conclusion. Gather intelligence on tenant business activity to feed into client business plans.
Work closely with the Site Operations and JLL HSE team to mitigate H&S risks and maximise compliance.
Insurance: Support insurance renewal process by ensuring accuracy of renewal data. Able to lead and manage complex insurance claims. Manage and implement insurance risk mitigation measures.
Void property management & monitoring: Working with the Site Operations Team, manage vacant property and undertake necessary management actions including those specified by the Client's insurer. Assist in preparing and delivering property management reports as required. Investigating and remedying defects or errors in property management matters originating prior to the Commencement Date including but not limited to accounting matters (including reconciliations), tenant disputes (including in relation to arrears) and matters relating to other third parties including freeholders, neighbours and statutory bodies.
Candidate Profile
Professional Background: Proven history in property management, ideally within retail environment with broad sector experience and preferably at least 10 years PQE. Maintains knowledge of commercial property legislation and industry best practices.
Commercial Acumen: Skilled at building and maintaining client relationships. Adept at fostering teamwork and building trust across diverse groups.
Personal Qualities: Projects confidence and maintains a positive outlook. Advanced IT skills, particularly in property management systems. Excels in financial planning, budgeting, and operational reporting.
Behavioural Skills: Strong leadership skills, a deep understanding of property and asset management, and a commitment to driving innovation and inclusive practices within both PAM and the wider JLL organisation. Implement added value initiatives for JLL operations and property management work. Maintain a strong presence within the regional and wider Property Management (PM) team. Contribute positively to office culture.
Process Improvement: Participate in project-based initiatives to enhance PM processes. Engage in cross-functional projects within the regional office, including social activities, business development, and continuing professional development (CPD).
Diversity, Equity, and Inclusion (DEI): Promote and encourage DEI within PM and JLL. Actively participate in company DEI initiatives, including training, supporting Business Resource groups, and fostering open conversations.
Surveyor to Associate - Property & Asset Management in Surrey employer: Integral UK Ltd
JLL Work Place Management is an exceptional employer, offering a dynamic work environment in the heart of London where skilled Water Technicians can thrive. With a strong focus on employee growth, comprehensive benefits including health insurance and a pension scheme, and the opportunity to work on prestigious properties, JLL fosters a culture of excellence and professional development that empowers its team members to deliver outstanding service while ensuring compliance with health and safety regulations.
