Senior Facilities Manager

Senior Facilities Manager

Derby Full-Time 48000 - 72000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead facilities management, ensuring top-notch service delivery and stakeholder engagement.
  • Company: Join JLL, a global leader in real estate services with a commitment to sustainability.
  • Benefits: Enjoy competitive pay, career development, and a supportive work culture.
  • Why this job: Be part of a diverse team shaping the future of real estate for a better world.
  • Qualifications: 3-5 years in facilities management or related fields; strong people skills and financial acumen required.
  • Other info: We value unique backgrounds and encourage applications from all candidates.

The predicted salary is between 48000 - 72000 ÂŁ per year.

Senior Facilities Manager.

Based in Derby on our Rolls-Royce contract.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

What this job involves

The Senior Facilities Manager is responsible for managing all aspects of FM Service delivery within their designated geographical area.

Client/Stakeholder Management

  • Connect to key stakeholders at the site and gain buy-in when appropriate and communicate issues, actions and results in real-time to the right stakeholder
  • Ensure the continual implementation of Best Practice across portfolio of sites.
  • Communicate and interact at all levels modulates content and ways of communicating accordingly
  • Responsibility for meeting KPI’s and SLA’s defined within the contract
  • Understand that client and JLL objectives need to be compatible, deliver to the client operationally and financially, whilst ensuring JLL financial interests are protected
  • Operations Management

  • Ensure high levels of service are continually delivered by Service Partners and in-house team
  • Monitors array of metrics and manages site to ensure proper optimal operations
  • Integrates service delivery by connecting everything related to the building experience
  • Hold Landlords accountable, ensuring that terms of lease are being provided to client external maintenance, central plant management.
  • Detailed knowledge of MSA & escalate scope changes / scope creep with potential to impact to MSA
  • Procurement & Vendor Management

  • Manage and take responsibility for all vendor contracts within areas of geographical responsibility. This includes but is not limited to; Cleaning, Catering, M&E, Landscaping and Security.
  • Ensure that contracted resources deliver to expected standards, providing value for money and best in class service where possible. Manage Supply Partner spend to ensure budgets are adhered to, monitor performance as per agreed KPIs and ensure a strong relationship is built and maintained with Vendor Partners.
  • Develop a close working relationship with all of the vendors under his/her control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high quality service
  • Proactively involved in ensuring that services are reviewed and refinements made to enhance these services.
  • Financial Management

  • Manage processing and controlling of purchase orders, invoices and work orders.
  • Approve purchases of supplies and equipment for use at managed office buildings
  • Work with the Financial Manager to prepare the final budget documentation / plans and administers the works to ensure budget compliance
  • People Management

  • The FM is responsible for the management, supervision, and professional development of all direct reports
  • Establish written goals and objectives for employees directly reporting to the role of FM. Conduct periodic formal and informal performance evaluations via the IPMP System. Develop training program and career path for property employees. Assure succession planning is in place for all team members.
  • Health & Safety Management

  • Ensure that all defined services are completed in accordance with all operating procedures, statutory requirements, and within the client procedures, guidelines and country legal requirements for Health and safety.
  • Updating and maintaining official safety documents, liaise with government authorities
  • Desired skills and experience for this job

  • Excellent people skills and ability to interact with a wide range of client staff and demands
  • Able to communicate strong in local language and on extended “English” language level
  • Strong PC literacy and proven ability to manage daily activities using various systems
  • Knowledge of quality management and KPI measurement
  • Knowledge of vendor management for specialized services
  • Proven capacity to understand and interpret commercial contracts and relevant terms
  • Budget management and financial analysis skills
  • Move and relocation management and delivery
  • Previous experience within facility management
  • Tertiary qualification in facilities management, building, business or other related field &/or 3-5 years’ experience in facilities, property management, hospitality or related field (desired)
  • What you can expect from us

    We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

    Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

    We can’t wait to see where your ambitions take you at JLL. Apply today!

    Senior Facilities Manager employer: Integral UK Ltd

    At JLL, we pride ourselves on being a leading professional services firm that not only values teamwork and excellence but also fosters a diverse and inclusive work culture. As a Senior Facilities Manager based in Derby, you will benefit from our commitment to employee growth through tailored training programmes and career development opportunities, all while working within a supportive environment that prioritises sustainability and corporate social responsibility. Join us to be part of a global team dedicated to shaping the future of real estate for a better world.
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    Contact Detail:

    Integral UK Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Facilities Manager

    ✨Tip Number 1

    Network with professionals in the facilities management sector, especially those who have experience with JLL or similar companies. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture.

    ✨Tip Number 2

    Familiarise yourself with JLL's core values and recent projects, particularly those related to sustainability and corporate social responsibility. This knowledge will help you align your discussions with their mission during interviews.

    ✨Tip Number 3

    Prepare to discuss specific examples of how you've successfully managed vendor relationships and ensured service delivery in previous roles. Highlight your ability to meet KPIs and SLAs, as these are crucial for the Senior Facilities Manager position.

    ✨Tip Number 4

    Demonstrate your leadership skills by sharing experiences where you've developed team members or implemented training programmes. JLL values professional development, so showcasing your commitment to nurturing talent will set you apart.

    We think you need these skills to ace Senior Facilities Manager

    Client/Stakeholder Management
    Operations Management
    Vendor Management
    Budget Management
    Financial Analysis
    Health & Safety Compliance
    People Management
    Performance Evaluation
    Communication Skills
    Problem-Solving Skills
    Knowledge of Quality Management
    PC Literacy
    Contract Interpretation
    Training and Development

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in facilities management, particularly any roles where you've managed service delivery or vendor contracts. Use specific examples that demonstrate your ability to meet KPIs and manage budgets.

    Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with JLL's commitment to sustainability and corporate social responsibility. Provide examples of how you've successfully managed teams and projects in the past.

    Highlight People Management Skills: Since the role involves managing a team, emphasise your people management skills. Discuss your experience in setting goals, conducting performance evaluations, and developing training programmes for your team members.

    Showcase Communication Skills: Given the importance of stakeholder management in this role, illustrate your strong communication skills. Provide examples of how you've effectively communicated with clients and vendors, and how you've navigated complex situations to achieve positive outcomes.

    How to prepare for a job interview at Integral UK Ltd

    ✨Understand the Company Culture

    Before your interview, take some time to research JLL's core values and mission. Familiarise yourself with their commitment to sustainability and corporate social responsibility, as this will help you align your answers with their culture during the interview.

    ✨Prepare for Stakeholder Management Questions

    Given the role's emphasis on client and stakeholder management, be ready to discuss your experience in building relationships and managing expectations. Prepare specific examples that demonstrate your ability to communicate effectively and gain buy-in from various stakeholders.

    ✨Showcase Your Operational Expertise

    The Senior Facilities Manager role requires a strong understanding of operations management. Be prepared to discuss your experience with service delivery, vendor management, and budget compliance. Highlight any metrics or KPIs you've successfully managed in previous roles.

    ✨Demonstrate People Management Skills

    As a Senior Facilities Manager, you'll be responsible for leading a team. Prepare to talk about your leadership style, how you set goals for your team, and your approach to performance evaluations and professional development. Share examples of how you've successfully developed talent in your previous positions.

    Senior Facilities Manager
    Integral UK Ltd
    Location: Derby
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