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- Tasks: Lead and support refrigeration service engineers while managing daily operations and client relationships.
- Company: Join Harrods, a prestigious retail brand known for excellence and innovation in service.
- Benefits: Enjoy opportunities for ongoing learning, competitive pay, and a dynamic work environment.
- Why this job: Be part of a team that values growth, technical expertise, and customer satisfaction.
- Qualifications: Experience in retail refrigeration, strong communication skills, and relevant technical certifications required.
- Other info: Flexible working hours and overtime opportunities available.
The predicted salary is between 36000 - 60000 £ per year.
Refrigeration Service Team Leader Harrods
To support the day / night site based Service engineers both technically and logistically. Ability to perform all engineers duties, participate in the OOH emergency stand by coverage. Quoting and securing additional reactive works and projects.
Main Duties and Responsibilities include:
Technical and practical support to day / night shift service engineers
Management and daily service operations of the store
Health and Safety management of Site based service operations and staff
Maintaining effective communication with contracted customers
Recruitment of Service Engineer resource
Interaction and support with Projects BU
Create and maintain comprehensive technical documentation. Ie. F-Gas logs inc CO2 / Glycol / A2L.
Ensure all engineering processes and decisions are well-documented.
Client relationship management
Provide regular updates on high profile jobs, risks, and issues to senior management.
Work with office to help complete KPI deadlines on PPMs and reactive.
Prepare technical reports as required.
Encourage and facilitate ongoing learning and skills development within the team.
Identify potential risks and develop mitigation strategies.
Identify opportunities for process improvements and innovations.
Lead efforts to implement new tools, technologies, and methodologies.
Communicate effectively with stakeholders, including clients, project managers.
Translate technical concepts into non-technical terms for various audiences.
Stock management, keeping critical parts and consumables at a good level.
ESSENTIAL SKILLS AND QUALIFICATIONS:
Relevant service supervision experience in the Retail Refrigeration sector and service operations.
Ability to interface with client and provide technical expertise
Good technical knowledge of RAC systems and equipment
Good commercial and negotiation skills
Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives
Ability to develop a good understanding of our customers business requirements and operations
Proactive approach to all tasks undertaken a can-do attitude
Excellent interpersonal and communication skills
Ability to work overtime when required
Good Working knowledge of Microsoft software including Excel and Word
Time Served Refrigeration Engineer
CITB Safety Passport.
City & Guilds 2078 / 2079 F-Gas Refrigerant Handling
City & Guilds 207 – Refrigeration & Air Conditioning.
NVQ1, 2 & 3 – Refrigeration & Air Conditioning.
Pressure Testing Competency.
Specific Compressor Manufacturers Training Courses.
Controls and Strategy experience
Product courses on chillers beneficial
Integral is an Equal Opportunities employer. We will act in a non-discriminatory way towards all potential and actual applicants during the recruitment on the basis of race, colour, ethnic origin, nationality, national origin, religion or belief, sex, sexual orientation, gender reassignment, age, marital or civil partnership status or disability.
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Refrigeration Shift Team Leader employer: Integral UK Ltd
Contact Detail:
Integral UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refrigeration Shift Team Leader
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in refrigeration systems. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the refrigeration sector, especially those who have experience in retail environments. Attend industry events or join relevant online forums to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed teams and improved processes in previous roles. Highlighting your leadership skills and proactive approach will set you apart from other candidates.
✨Tip Number 4
Research Harrods and their approach to refrigeration services. Understanding their business model and customer expectations will allow you to tailor your discussions and show that you're a great fit for their team.
We think you need these skills to ace Refrigeration Shift Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service supervision within the Retail Refrigeration sector. Emphasise your technical knowledge of RAC systems and any specific qualifications like City & Guilds certifications.
Craft a Strong Cover Letter: In your cover letter, address how your skills align with the responsibilities listed in the job description. Mention your proactive approach and ability to manage client relationships effectively.
Showcase Technical Expertise: Include specific examples of your technical expertise in refrigeration systems and any experience you have with health and safety management. This will demonstrate your capability to support the service engineers effectively.
Highlight Communication Skills: Since effective communication is key for this role, provide examples of how you've successfully communicated technical concepts to non-technical audiences in previous positions. This will show your ability to interact with various stakeholders.
How to prepare for a job interview at Integral UK Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your technical knowledge of refrigeration systems and equipment. Highlight any relevant experience you have in service supervision within the retail refrigeration sector, as this will demonstrate your capability to support the team effectively.
✨Emphasise Communication Skills
Since the role involves maintaining effective communication with clients and stakeholders, practice articulating complex technical concepts in simple terms. This will show your ability to interact with various audiences and ensure everyone is on the same page.
✨Demonstrate Leadership Qualities
As a team leader, it's crucial to exhibit strong leadership skills. Prepare examples of how you've encouraged ongoing learning and development within your team, and how you've managed service operations effectively in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and risk management strategies. Think of specific instances where you've identified potential risks and implemented successful mitigation strategies, as this will showcase your proactive approach.
