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For Companies At a Glance
- Tasks: Be the friendly face of our office, managing calls, visitors, and admin tasks.
- Company: Join Integral, part of JLL, a leading Facilities and Maintenance firm in the UK.
- Benefits: Enjoy opportunities for career growth, networking, and working on exciting projects.
- Why this job: Gain valuable experience, connect with industry leaders, and make a real impact.
- Qualifications: Excellent communication skills and proficiency in Microsoft Office are essential.
- Other info: Must pass a DBS check; valid ID and Right to Work documentation required.
The predicted salary is between 24000 - 36000 £ per year.
The Role
To provide a competent service to the premises in compliance with the contract service levels for postal, telephony, reception and other administrative duties such as room bookings and organising facilities in accordance with bookings.
Day to Day
- Receive visitors and deliveries as required and direct to relevant person/department
- Operate the telephone switchboard and direct calls to the appropriate person/department.
- Undertake general office duties as may from time to time be required, including but not limited to photocopying, word processing, process incoming/outgoing mail and management of data bases.
- Monitor stationary stocks/consumables and process stationary/consumable orders.
- Act as principal point of contact between the PCT and the Facilities Management Helpdesk and operate, maintain a computer-based facilities management system.
- Liaise and coordinate facilities maintenance activities with site services operatives, engineers, and contractors,
- Undertake any other job-related duties as required.
Skills & Qualifications
A person with a good telephone manner and excellent interpersonal skills with customer focus, with an excellent command of written and spoken English
Competent user of telephone systems and computer software, i.e., Microsoft Word and Excel.
Able to mulit-task and deal with people of all types.
We’re Integral, part of JLL. We’re a Facilities and Maintenance firm based across the UK. We work with organisations in Mechanical, Electrical and Fabric works with engineers nationwide to deliver engineering excellence for our clients. The Integral family are the largest mobile hard services provider in the UK.
If you’re looking to step up your career, Integral and JLL are the perfect professional home. At Integral and JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at Integral and JLL!
Applying
Please ensure you upload your full up-to-date CV to fully support your application.
All candidates are required to provide valid ID and Right to Work documentation at interview.
All successful candidates must be able to pass a DBS check at Integral\’s cost.
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Receptionist employer: Integral UK Ltd
Contact Detail:
Integral UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a receptionist, especially in a facilities management context. Understanding the nuances of managing calls, directing visitors, and coordinating with maintenance teams will give you an edge during interviews.
✨Tip Number 2
Practice your telephone manner and interpersonal skills. Since you'll be the first point of contact, demonstrating a friendly and professional approach in mock scenarios can help you feel more confident when interacting with potential employers.
✨Tip Number 3
Get comfortable with Microsoft Word and Excel, as these are essential tools for the role. Consider taking a short online course or tutorial to brush up on your skills, which will show your commitment to being well-prepared.
✨Tip Number 4
Network with current or former receptionists in facilities management. They can provide insights into the role and company culture at Integral and JLL, which can be invaluable during your interview process.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the receptionist role. Emphasise your customer service abilities, telephone etiquette, and proficiency in Microsoft Word and Excel.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and explains why you are a great fit for the position. Mention your ability to multitask and handle various administrative duties effectively.
Prepare for the Interview: Familiarise yourself with common interview questions for receptionists. Be ready to discuss your previous experiences, how you manage stress, and your approach to customer service.
Gather Required Documents: Ensure you have all necessary documents ready for the interview, including valid ID and Right to Work documentation. This will demonstrate your preparedness and professionalism.
How to prepare for a job interview at Integral UK Ltd
✨Show Off Your Interpersonal Skills
As a receptionist, you'll be the first point of contact for visitors. Make sure to demonstrate your excellent interpersonal skills during the interview. Practice a friendly and professional greeting, and be prepared to discuss how you handle various types of people.
✨Familiarise Yourself with Office Software
Since the role requires proficiency in Microsoft Word and Excel, brush up on these applications before your interview. Be ready to discuss your experience with them and perhaps even provide examples of how you've used them in previous roles.
✨Prepare for Multi-Tasking Questions
The job involves juggling multiple tasks at once. Think of specific examples from your past experiences where you successfully managed several responsibilities simultaneously. This will show your ability to handle the demands of the role.
✨Understand the Company Culture
Research Integral and JLL to understand their values and culture. During the interview, express how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
