At a Glance
- Tasks: Manage residential properties, ensuring high standards and resident satisfaction.
- Company: Join JLL, a leader in real estate and investment management.
- Benefits: Career advancement opportunities and a supportive work environment.
- Other info: Flexible working hours with potential for on-call responsibilities.
- Why this job: Make a real impact on residents' lives while growing your career.
- Qualifications: Experience in property management and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
We are seeking a dedicated and experienced Property Manager to join our team in London. The successful candidate will be responsible for maintaining the quality standards of our residential portfolio, organising repair works, handling tenancy-related queries, and coordinating resident engagement. This role requires a flexible approach to working hours and may include on-call responsibilities.
What your day to day would look like:
- Build and maintain personal rapport with residents.
- Serve as the first point of contact for resident queries, including maintenance issues.
- Conduct inspections of vacant properties.
- Oversee day-to-day operations of the portfolio.
- Maintain high standards of service.
- Manage safety certifications (gas/electric).
- Apply for local authority licenses.
- Arrange end-of-tenancy check-outs.
- Manage customer service, building management, fire safety, and health and safety.
- Prepare units for marketing through to move-in.
- Oversee property maintenance.
Requirements:
- Confident in liaising with clients via phone, email, and letter.
- Ability to work under pressure, demonstrate flexibility, and manage own workload.
- Strong interpersonal skills.
- Excellent organisational and IT skills (prior knowledge of property management software not essential).
- Previous experience in property management and letting is desirable.
- Experience in a customer-focused environment.
- Excellent verbal and written communication skills.
- Previous customer service experience.
The ideal candidate will be passionate about putting residents first and consistently delivering exceptional service. This role offers an excellent opportunity for career advancement in the property management sector. If you believe you have the skills, experience, and enthusiasm to excel in this role, we encourage you to apply.
Join our team and play a crucial role in maintaining the highest standards of our residential properties while ensuring resident satisfaction.
Property Manager employer: Integral UK Ltd
JLL Work Place Management is an exceptional employer, offering a dynamic work environment in the heart of London where skilled Water Technicians can thrive. With a strong focus on employee growth, comprehensive benefits including health insurance and a pension scheme, and the opportunity to work on prestigious properties, JLL fosters a culture of excellence and professional development that empowers its team members to deliver outstanding service while ensuring compliance with health and safety regulations.
